Customer Support Executive

2 days ago


Singapore SMF CENTRE FOR CORPORATE LEARNING PTE. LTD. Full time

**Job Role Description**

Customer Support executes processing and fulfillment tasks, and analyses customers' needs to improve customer relationships and experience. He/She implements business process improvement solutions to ensure customer support operations are effective. He/She responds to customers' requests and queries in a timely and effective manner. He/She works in a customer-driven and service-oriented environment. He/She is a communicative, attentive and patient team player who can address customers' issues effectively and achieve customer satisfaction.

**Key Responsibilities**
- Address customers' requests and queries
- Identify risks with different approaches of business process change
- Provide feedback on how to improve processes
- Administer the submission of government grants/claims
- Handle the pre and post logistics preparations
- Ensure payments received before the commencement of courses/workshops
- Handle, assign and ensure the quality of trainers
- To undertake any ad hoc duties assigned by Management

**Requirements**:

- Minimum Diploma in any field
- Meticulous and with an eye for details
- Highly analytical, possess creative and intuitive problem-solving ability
- Must have excellent customer service and communication skills
- Able to multi-task and work under tight timeline



  • Singapore STROKE SUPPORT STATION Full time

    **Responsibilities **Customer Service** - Ensure client service associates execute their role well and provide execellent customer service to clients and their caregivers. - Covering the duty of the team as required to ensure smooth daily operations. - Liaise with relevant departments for follow up on client related matters. - Ensures accurate and timely...


  • Singapore ATR EASTERN SUPPORT PTE LTD Full time

    The Customer Support Director is the prime interface and point of escalation for any major issues arising from the Customers which require coordination within the company. As Customer Support Director, your mission will include: - Developing and maintaining relationships with a portfolio of Airlines. - Strengthening the relationship with ATR Operators and...


  • Singapore ATR EASTERN SUPPORT PTE LTD Full time

    Our customers’ success is our success. ATR Customer support strive to ensure customers’ operating needs are being met at the highest level. Having strong relationships and deep understanding of customers operations are of significant value to us. As Customer Support Director, your objective will include: - Developing strong understanding of customer...


  • Singapore EXECUTIVE SEARCH PRIVATE LIMITED Full time

    THE CLIENT is a leader in the mobile and industrial fluid power industries with components that is commonly used in the construction & mining, oil & gas and marine, agricultural, discrete manufacturing and processing industries. The function supports the quote-to-cash process in responding to customer enquiry and...


  • Singapore Manpower Singapore Full time

    Customer Support Executive (Freight) | Up to $3.8K + VB | Loyang Join to apply for the Customer Support Executive (Freight) | Up to $3.8K + VB | Loyang role at Manpower Singapore Customer Support Executive (Freight) | Up to $3.8K + VB | Loyang 5 days ago Be among the first 25 applicants Join to apply for the Customer Support Executive (Freight) | Up to...


  • Singapore Collins Aerospace Full time

    Essential responsibilities include but are not limited to: - Report to Customer Support Manager and support Business Development Directors on account related issues - Proficient in aftersales service support such as generating sales quotation and follow-up to closure, including producing routine Customer Status Report, Monthly Sales Report, etc to document...


  • Singapore DN & ASSOCIATES EXECUTIVE SEARCH PTE. LTD. Full time

    Our client understands the value of sounds. They are in the business of developing solutions that will enhance the auditory quality of their products for their users. Now, you can hear every sound clearly and comfortably. They are looking for a Customer Service Executive to join their expanding business. Youare responsible for managing customer service...


  • Singapore EMSIL TECHNOLOGIES PTE LTD Full time

    We are looking for Customer Support Executive to support our operations.Minimum Diploma of any Engineering fieldFresh grads may apply, training providedJob Responsibilities: - Handle customer Industrial product enquiries - provide correct product specification to customers. - Support current projects and provide solution to customer requirement. - Provide...


  • Singapore STAMFORD PRECISION TOOLS PTE LTD Full time

    **Job Highlights**: - Embrace a work environment that promotes upskilling - Employee wellness initiatives - 5 Days Work **Overview**:As a Technical Customer Support Executive, you will play a crucial role in supporting customers and the sales team, focusing on technical inquiries related to precision tools. You will also be involved in supporting...


  • Singapore AETOS SUPPORT SERVICES PTE. LTD. Full time

    **About AETOS AETOS Capital Group Pty. Ltd. (AETOS) is a renowned Australian broker specializing in financial products trading services.AETOS Support Services is a wholly owned operational office within the AETOS Capital Group of companies. AETOS Support Services team in Singapore consists of the departments of IT, Dealing, Operation and Finance. **About...