Solution Consultant, Foreflight

6 days ago


Central Singapore BOEING Full time

At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Today Boeing Global Services Digital Aviation Solution is the world’s leading provider of aeronautical navigation data and operational services for pilots and airlines around the world. We are combining our company’s enduring spirit of innovation with decades of leadership to deliver solutions that positively impact people around the globe. And we are rapidly growing

Boeing Global Services Digital Aviation Solution is seeking an experienced **Solution Consultant, ForeFlight **to join our team of professionals. This position will be responsible for providing presales and consulting support for ForeFlight portfolio and sales team, examples including explaining to potential customers why a pilot would use ForeFlight Mobile for pre-flight planning, integration with the avionics, equipment or other electronic products, as well as explain what in-flight weather options are available within ForeFlight.

**Essential Functions**:

- Evaluates customer challenges and determines technical solutions.
- Analyzes processes and organization around flight planning and proposes improvements.
- Identifies value propositions associated with customer challenges and tailors product demonstrations to illustrate value.
- Partners with the portfolio to improve product functionality from product concept through delivery utilizing experience and voice of customer.
- Identifies opportunities for the responsible sales organization to provide business consulting services.
- Provides other customer consulting services as required
- Meeting with clients regularly, both face-to-face and virtually, to stay on top of their business needs.

**Basic Qualifications (Required Skills/ Experience)**:

- A degree in Computer Science/Information Technology, Engineering, Aviation Management, Science & Technology or equivalent.
- At least four (4) years’ experience in airline / aviation industry.
- At least five (5) years of Client Management or Customer Success experience.

**Preferred Qualifications (Desired Skills/Experience)**:

- High-level customer service experience is needed. You will be interacting with Chief Pilots, Directors of Operations and company owners on a daily basis. The ability to professionally communicate is essential
- A Commercial Pilot’s License with Instrument Rating, or Military equivalent, along with an advanced rating (CFI, ATP, jet type rating) is preferred.
- An Aircraft Dispatcher Certificate and pilots with jet aircraft experience are a plus. Other attractive attributes include commercial, helicopter, or military flight experience, as well as experience as an international dispatcher, flight scheduler, or account management
- Possess strong business acumen skills and acts as team player
- Able to identify pain points and opportunities for customers and propose solutions that will deliver significant business value in business aviation and military aviation.
- Additional foreign language speaking including Chinese, Japanese or Korean would be advantageous
- Frequent travel could be a key component of this role.

**Relocation**

**Other job-related information**
- Benefits and pay are determined in line with Singapore labor market practices. This is not an expat assignment.

**Export Control Requirements**:Not an export control position
**Equal Opportunity Employer**:
We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.

We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process.



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