HR Business Operation

2 weeks ago

Singapore ELLIOTT MOSS CONSULTING PTE. LTD. Full time

We are seeking a detail-oriented Authorization & Workflow Support Specialist to provide comprehensive support for access control, workflow enhancements, and authorization management within the e-HR system. This role involves coordination with stakeholders to ensure secure, accurate, and efficient handling of authorization and workflow configurations during both operations and ongoing system enhancements.

**Key Responsibilities**:

- Provide expert consultancy on changes impacting authorization requirements, access control models, workflow routing, and segregation of duties (SoD).
- Collaborate with Authority, vendors, and users to troubleshoot authorization and workflow issues, support requirements gathering, and evaluate proposed solutions to ensure compliance with security principles (least privilege, need-to-know).
- Maintain and update project documentation including user requirements, functional and technical design specs (e.g., HR Reference Model, Authorization Matrices, and Databases).
- Conduct User Acceptance Testing (UAT) and validate that authorizations and workflows meet business and security requirements.
- Perform technical profiling of authorizations and maintain structural authorization profiles reflecting organizational changes.
- Resolve day-to-day operational support tickets related to access rights and roles (across SAP, Windows, WebLogic, and databases).
- Coordinate proper transport of tested authorizations across non-production and production environments.
- Monitor and maintain authorization housekeeping tasks, including batch job execution for provisioning/deprovisioning, and follow up on detected errors with improvement proposals.
- Conduct control reviews, risk assessments, and provide support during internal and external audits.

**Key Requirements**:

- Hands-on experience in managing authorization and access controls in systems like SAP, Windows, WebLogic, and databases.
- Strong understanding of RBAC, SoD principles, and workflow configurations in HR systems.
- Proficient in gathering technical requirements and translating them into functional documentation and actionable configurations.
- Skilled in troubleshooting complex access issues and coordinating across multiple stakeholders and vendors.
- Ability to support compliance processes and documentation related to security audits and control frameworks.

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