L1 Support

Familiar with some of the platforms, such as Windows, Linux, Unix, Cloud Platform (AWS), database and middleware Operation Support Experience Scripting and programming experience is a plus Analytics experience to discover trending or unknown by analytics tool like ELK or SQL is of high advantage RESPONSIBILITIES To assist the manager in managing L1...

Greetings!!! We are hiring for **Java Production Support(L1 Support) role** with leading MNC in **Singapore.** **Job Description**: - Should have **4 to 6 years of experience in Java, Oracle, Spring Boot microservices**: - Must have **Proficiency Level of E2**: - Strong knowledge in Java, Soap web services, Spring Boot and Microservices - Good knowledge...

**Beyond Secure.** **L1 Helpdesk Support**: **Location**: Singapore **Employment Type**: Full-Time **Start Date**: As soon as possible Are you someone who enjoys helping others and resolving basic IT issues? We are looking for a reliable and customer-oriented individual to join our team as an L1 Helpdesk Support. This role is ideal for someone with a...

**L1 ROLE & RESPONSIBILITIES** b) Basic Troubleshooting: Diagnose and resolve common IT issues such as password resets, software installations, network connectivity and end-user computing (EUC) problems. c) Escalation: Escalate complex issues to higher-level support teams (L2, management and/or vendor(s)) when necessary. d) Customer Service: Ensure a...

Presently we have a Job Opening for a L1 Technical Support position - Provide initial troubleshooting and support for incidents. - Escalate incidents that cannot be resolved by the service desk to the appropriate L2 support team and monitor progress.

We are looking for Application Support Analyst (L1). Responsibilities and Requirements - Resolve Service Requests with available workarounds - Handle minor fixes and development using Outsystems and Ruby on Rails - Diploma in Computer Science, Information Technology, or related disciplines - At least 2 years of network or voice experience in L1 support

**Job Opening: L1 IT Support Engineer - Onsite (Woodlands, Singapore)** **Location**: Woodlands Office, Singapore **Employment Type**: Full-time (Payroll: Ssquad Deployed to client ) 1 yrs Renewable Contract **Support Hours**: Office Hours (8:00 AM - 5:00 PM) **Support Level**: Level 1 (L1) **Language Requirement**: English **Role Overview**: **Key...

**Responsibilities**: - Act as first line of technical support to client's customers on learning platform - Work closely with customer support team members - Log call tickets accurately using ticketing system - Users information gatherings on issues/ requests - Troubleshoot, diagnose and resolve issues at L1 - Facilitate meetings and work closely with L2 &...

**Job Information**: Workplace - On-SiteIndustry - IT ServicesCity - SingaporeState/Province - No valueCountry - SingaporeZip/Postal Code - 000000- If you are passionate about playing a key role in the success of a purpose-led organization that is building a meaningful future through innovation, technology, and collective knowledge, we want to hear from...

**Astek International **is proposing an opportunity for **Support Engineer (L1/L2) **to support our project based in **Singapore. **Responsibilities** - Install, configure, and provide levels 1 and 2 ons-site/remote support in workstation software and hardware. - Write incident report on and service request is fully recorded, managed, and tracked (ITIL...