Technical Support Specialist, Product

2 weeks ago

Singapore Adyen Full time

**This is Adyen**

Adyen is the payments platform of choice for the world's leading companies, delivering frictionless payments across online, mobile, and in-store channels. Our team members are motivated individuals that help each other do remarkable things every day. We face unique challenges and we solve those as a team. And together, we deliver innovative and ethical solutions that transform the way the world pays.

**Technical Support Specialist, Product**

Adyen is looking for a Technical Support Specialist in Singapore to strengthen our growth in South-East Asia. The cool thing is that you're directly working with our amazing merchants and their technical teams. Changes you make for them directly impact their ability to take payments and further grow their - and our own - business. In order to do this, you will be working closely with multiple different internal teams, such as Sales, Account Management and Product Development. No prior Payment or Fintech experience needed.

**What you'll do**
- Provide our customers all the help and instruments they need to take payments anywhere throughout the world successfully
- Be a key source of knowledge on specific Adyen products and APIs, and industry-standard integration methods and best practices
- Support merchant technical personnel, leveraging knowledge and expertise to troubleshoot technical problems and create the best possible merchant experience
- You enjoy working with multidisciplinary teams within the organization such as product, development, implementations and on-call - platform monitoring teams.
- Serve as a feedback loop for the support organization, gathering merchant's feedback, evaluating their needs, and communicating these to product and management personnel
- Helps scale Adyen Global Offerings by maintaining documentation and other relevant materials as reference for both internal and external usage.

**Who you are**
- You love to provide technical assistance to merchants
- You have an affinity for or a strong interest in technical processes
- You make quick, informed decisions under pressure and prioritize appropriately based on urgency, necessity, and internal and external requests
- You're creative and innovative, have strong problem-solving capabilities, and quickly adapt to new processes and procedures while dealing with many varied technical requests
- You take personal responsibility for tasks, and you enjoy working independently
- You're proactive and use your initiative
- You can integrate seamlessly with a global, multicultural team (excellent relationship skills, culturally aware, adjust your communication style to audiences).

**Our Diversity, Equity, and Inclusion commitments**

Our unobvious approach is a product of our diverse perspectives. This diversity of backgrounds, cultures, and perspectives is essential in helping us maintain our momentum. Our business and technical challenges are unique, we need as many different voices as possible to solve them - voices like yours. So no matter where you're from, who you love, or what you believe in, we welcome you to be your true self at Adyen.

  • Technical Support Product Specialist

    2 weeks ago

    Singapore PRISM+ Full time

    We are looking for a Technical Support Product Specialist with excellent communication and diagnostic skills. As a technical support product specialist, you will required to perform the thorough product testing and evaluation, provide technical support, advice, and to provide solutions to consumers and businesses in regards to technical, hardware, and...

  • High-Performance Desktop Support Specialist

    2 weeks ago

    Singapore beBeeDesktop Support Specialist Full time

    Unlock a world of opportunities as a Desktop Engineer with our forward-thinking team Job Description: We are seeking a skilled and motivated individual to join our team as a Desktop Engineer. In this role, you will be responsible for providing desktop support to customers, addressing a range of IT topics and issues. Your primary goal will be to deliver...

  • Technical Support/product Specialist

    1 week ago

    Singapore Nano-Purification Solutions Asia Pacific Full time

    **Technical Support/Product Specialist**: - Functional area: Service - Country: Singapore - City: Southeast Asia - Company name: Nano-Purification Solutions Asia Pacific - Date of posting: May 5, 2025 **Passionate people create exceptional things** Did you know that the solutions we develop are a key part of most industries? Electronics, medical research,...

  • Technical Support Specialist

    2 weeks ago

    Singapore beBeeEngineering Full time

    Technical Support Specialist We are seeking a highly skilled and experienced Technical Support Specialist to support project teams by creating project plans and schedules internally. Key Responsibilities: Follow up on status according to action plans. Ensure technical designs and production meet requirements. Create progress reports and attend...

  • Technical Support Specialist

    3 days ago

    Singapore beBeeCustomer Full time $50,000 - $80,000

    Technical Support SpecialistAs a Technical Support Specialist, you will play a pivotal role in ensuring the seamless operation of our products. Your key responsibilities will include servicing and maintaining our products on-site, promptly addressing service and fault calls, and collaborating with the Technical Support team to resolve technical issues.Key...

  • Product Technical Specialist

    2 weeks ago

    Singapore Getz Group Pte Ltd Full time

    **Product Technical Specialist** The Position: Product Technical Specialist (5 days work week) Getz Group is a leading digital solution company specializing in Fintech and Food tech services with 10 years of experience across thousands of F&B businesses specializing in the following omni-channel services: - Contactless Dine-in - Citywide Delivery -...

  • Product Support Specialist

    2 weeks ago

    Singapore VA INSIGHT SOFTWARE PTE. LTD. Full time

    The Product Support Specialist provides both technical and non-technical product-related support for customers and partners. The Specialist will assume ownership of support cases through the JIRA Service Desk and will follow through until the case has been closed or escalated to the development team for further investigation. Advanced product knowledge...

  • Technical Support Specialist

    2 days ago

    Singapore beBeeTechnician Full time

    Job Title:Technical Support SpecialistAbout the Role:We are seeking a skilled and motivated Technical Support Specialist to join our team. As a key member of our support function, you will be responsible for providing pre and post sales technical solutions to our customers. This includes site troubleshooting, commissioning, and training employees on low...

  • Technical Support Specialist

    16 hours ago

    Singapore beBeeDebugging Full time $3,000

    Technical Support SpecialistA challenging role has arisen within our organisation for an experienced Technical Support Specialist.We are seeking a highly skilled and motivated individual to support daily production operations on all technical aspects.ResponsibilitiesCollaborate with internal departments to drive improvements in cycle time and production...

  • Technical Support Specialist

    2 days ago

    Singapore beBeeTechnical Full time

    Technical Support SpecialistJob Description:We are seeking a skilled Technical Support Specialist to join our team. The successful candidate will provide on-site technical support for customers worldwide, utilizing innovative technology to deliver trusted data and bring transparency to the financial markets.Key Responsibilities:Provide 24/7 technical...