Retail Director

**About Novela**

Novela is Singapore's first international multi-brand beauty retail store. Keeping up with the latest trends, Novela aims to capture the hearts of beauty shoppers with a wide range of luxury beauty products including skin & body care, fragrances and makeup.

Novela's logo is a black quill pen, which is symbolic of a woman's beauty, elegance and knowledge. Indeed, we believe that you can exude beauty from the inside out with the right beauty regime. By curating the best beauty brands from across the globe and offering them at affordable prices, we aim to simplify and elevate your shopping experience with premium products handpicked by us.

**Retail Director**

About this role:
This is a newly created role within our Novela Retail Director to help drive the continued growth of our business across online and offline channels. As Retail Director, you will play a crucial role in leading comprehensive sales strategy, enabling beauty advisors achievement of revenue targets and market share goals.

You will be responsible for managing supplier relationships, negotiating contracts, analyzing market trends, ensuring the availability of high-quality beauty products at competitive prices and delivery of the target sales revenue. Your efforts will contribute to driving revenue growth and customer satisfaction within the beauty product category.

**Responsibilities**:

- Develop and execute comprehensive sales strategy to achieve revenue targets and market share goals
- Lead the retail management team in providing consumer centric services to build sustainable and loyal customer base
- Drive online stores development to achieve consumer requisition and sales target within desire ROI on online channels
- Identify, evaluate, and onboard new suppliers/vendors of beauty products, ensuring they meet quality standards, pricing requirements, and delivery timelines.
- Negotiate contracts and terms with suppliers to obtain the best possible pricing, payment terms, and contractual conditions.
- Monitor market trends, including pricing, product innovations, and consumer demands, to stay informed about industry developments and make informed buying decisions.
- Drive strong activation on commercial initiatives, collaborate with internal retail team, and operations teams, to understand their requirements and ensure the availability of a diverse and appealing assortment of beauty products.
- Conduct regular analysis of category performance, including sales data, product performance, and customer feedback, to identify opportunities for improvement and growth. Work closely with the marketing team to develop promotional strategies and campaigns to drive sales and enhance the visibility of beauty products.
- Stay updated on industry regulations and compliance requirements related to beauty products, ensuring all purchased items meet legal and safety standards.
- Maintain accurate records of procurement activities, supplier contracts, and pricing information.

**Requirements**:

- Strong commercial skills in consumer goods and services industry
- Proven experience as a buyer or category manager in the beauty industry, preferably within a retail or e-commerce environment.
- In-depth knowledge of beauty product trends, market dynamics, and industry best practices.
- Strong negotiation and contract management skills, with a track record of achieving cost savings and favorable terms.
- Excellent analytical skills to interpret market data and make data-driven decisions.
- Strong communication and interpersonal skills to effectively collaborate with internal teams and external suppliers.
- Detail-oriented and organized, with the ability to manage multiple priorities and meet deadlines.
- Proficiency in using procurement software and tools, as well as Microsoft Office Suite.
- Familiarity with regulatory requirements and quality standards for beauty products.