Assistant Reservations Manager
2 weeks ago
Familiar with hotel product knowledge and activities.
- Monitor the daily operations and efficient running of room reservations.
- Ensure accuracy of guest history and client profiles in Data Base
- Track and ensure accuracy of input of market codes according to company guidelines
- Responsible for leading, motivating and training the Reservations team members in all aspects.
- Manage and maintain Reservations' system close out/opening-up dates.
- Establish strong relationships within the department and other departments in the hotel in order to improve processes relating to reservations and group coordination.
- Set clear goals and develop new ideas to improve organizational processes in order to increase our ability to receive, process and confirm reservations.
- Track and establish pick up trends, occupancy history and market segment development to facilitate forecasting
- Prepare and complete regular and ad-hoc reports and take on special projects when required.
- Maintain high level guest service standards.
- Ensure all information input is correct.
- Maintain clean and tidy work areas at all times.
- Comply with all company policies relating to reservations.
- Comply with all systems and procedures as laid down by the hotel.
- Carry out any other reasonable duties and responsibilities as assigned.
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Assistant Manager, Reservation
3 days ago
Central Singapore CapitaLand Full timeAbout Us CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries. **Job Description**: The responsibilities also include the following: -...
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Assistant Reservations Manager
1 week ago
Singapore NSK HOTEL PTE. LTD. Full timeThe Assistant Reservatons Manager assists the Front Office and Revenue department in directing and supervising the activities of in-house reservations and group bookings. To receive, confirm and process reservation for the hotel and assist in ensuring maximum potential revenue is captured daily. **Primary Responsibilities**: - Assist to answer, confirms...
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Reservations Manager
1 week ago
Singapore This is an IT support group Full timeJob DescriptionThis is an IT support group seeking a highly organized, detail-oriented, and customer-focused Reservations Supervisor to oversee the daily operations of the reservations team.Key ResponsibilitiesReservation Management:Handle room reservations promptly and accurately through various channels, including phone, email, and online booking...
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Assistant Reservations Manager
7 days ago
Singapore EL DEVELOPMENT (VENTURES) PTE. LTD. Full time**Summary** **Responsibilities**: - Oversee all aspects of reservations, including managing bookings, cancellations, and modifications - Manage a team of reservation agents and ensure that all guests receive exceptional service - Develop and implement procedures for managing reservations and ensuring accuracy and efficiency - Provide training and support...
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Cluster Assistant Reservations Manager
6 days ago
Singapore JEN SINGAPORE TANGLIN BY SHANGRI-LA Full timeRoles & Responsibilities Job Highlights Career Development OpportunitiesDuty Meals, Birthday Leave and Flexible benefitsComplimentary Room NightsDiscounted Room and Dining Rates We are looking for a Cluster Assistant Reservations Manager To be responsible in providing the most efficient and courteous hotel reservations service for both Hotel Jen Tanglin...
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Assistant Reservations Manager
2 weeks ago
Singapore WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD. Full timeDemonstrates a comprehensive understanding of the Hospitality sector, staying attuned to market trends and securing new reservations sales against competitors. - Manages forecast versus actual reservation sales data, oversees Reservations administration, and implements enhanced procedures. - Controls the team's annual operating budget, reviews staff roster,...
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Assistant Reservations Manager
7 days ago
Singapore WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD. Full timeDemonstrates a comprehensive understanding of the Hospitality sector, staying attuned to market trends and securing new reservations sales against competitors. - Manages forecast versus actual reservation sales data, oversees Reservations administration, and implements enhanced procedures. - Controls the team's annual operating budget, reviews staff roster,...
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Cluster Assistant Reservations Manager
1 week ago
Singapore JEN SINGAPORE TANGLIN BY SHANGRI-LA Full timeRoles & ResponsibilitiesJob HighlightsCareer Development OpportunitiesDuty Meals, Birthday Leave and Flexible benefitsComplimentary Room NightsDiscounted Room and Dining RatesWe are looking for a Cluster Assistant Reservations ManagerTo be responsible in providing the most efficient and courteous hotel reservations service for both Hotel Jen Tanglin...
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Cluster Assistant Reservations Manager
1 week ago
Singapore JEN SINGAPORE TANGLIN BY SHANGRI-LA Full timeRoles & ResponsibilitiesJob HighlightsCareer Development OpportunitiesDuty Meals, Birthday Leave and Flexible benefitsComplimentary Room NightsDiscounted Room and Dining RatesWe are looking for a Cluster Assistant Reservations ManagerTo be responsible in providing the most efficient and courteous hotel reservations service for both Hotel Jen Tanglin...
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Reservations Manager
4 days ago
Singapore GRAND PARK CITY HALL Full timeGrand Park City Hall is a sustainable sanctuary of modern comfort that takes pride and care in what we do and find joy in giving our best to positively impact people and the planet. We believe that true hospitality begins with service delivered with love and passion. If you share our passion for service, we invite you to join us. Discover your passion....
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Assistant Reservation Manager
3 days ago
Singapore RAFFLES SENTOSA SINGAPORE Full time**JOB SUMMARY Reporting to the Cluster Director of Revenue Management, the Reservations Manager is responsible for overseeing the day-to-day operations of the Reservations office, contributing to a seamless and delightful experience for our guests. He/She is also responsible for handling all general enquiries of the Hotel. **What you will be DOING**: -...
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Assistant Reservations Manager
1 week ago
Singapore Pasona Singapore Pte. Ltd. Full timeLocation: Central Position: Assistant Reservations/Customer Service Coordinator- CK Job Description Responsible for the effective management of daily bookings, client queries, client quotations, assistance in event planning and execution. Ensure SLA's are met in line with company expectations. Engage in active listening with callers, confirming or...
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Assistant Reservations Manager
4 days ago
Central Singapore IHG Full time**About us** Don’t press esc! It’s not a mistakethe first voco hotel in South East Asia is now open on Singapore’s world-famous Orchard Road! voco Orchard Singapore provides guests with the world-renowned voco experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are...
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Reservations Manager
1 week ago
Singapore TPC HOTEL PTE. LTD. Full time**Responsibilities**: Reservations - Direct the reservations team to maximise the sales of rooms and facilities, and at all times monitor quality of reservations, statistical information provided and inter-departmental communications. - Lead the Reservations team to effectively carry out bookings for guests, ensuring a smooth and efficient process for...
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Assistant Reservations Sales Manager
4 days ago
Singapore MOMENTUS HOTEL ALEXANDRA Full timeRoles & ResponsibilitiesJob DescriptionTo assist the Reservations Sales Manager in directing & supervising the activities of the Reservation section. To manage, lead, direct and train the Reservations Sales Officers and Executives in the daily, weekly and monthly operational tasks which support the hotel sales and operational needs. To ensure maximum room...
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Assistant Reservations Sales Manager
1 week ago
Singapore MOMENTUS HOTEL ALEXANDRA Full timeRoles & ResponsibilitiesJob DescriptionTo assist the Reservations Sales Manager in directing & supervising the activities of the Reservation section. To manage, lead, direct and train the Reservations Sales Officers and Executives in the daily, weekly and monthly operational tasks which support the hotel sales and operational needs. To ensure maximum room...
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Administrative Assistant
2 weeks ago
Singapore GP HOTEL MANAGEMENT PTE. LTD. Full timeKey ResponsibilitiesAs an Administrative Assistant - Reservations with GP HOTEL MANAGEMENT PTE. LTD., you will play a vital role in supporting our Sales & Marketing department.You will handle the processing of Mobile Check-In for hotel reservations, ensuring timely and accurate completion.Monitoring and reporting on No Shows will be a key aspect of your...
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Reservation Officer
1 week ago
Singapore PLAZA PREMIUM LOUNGE SINGAPORE PTE. LTD. Full timeThe **Reservations Officer **responds to reservation requests from guests, travel agents, and referral networks made through various communication platforms. He/She ensures that reservation requests are attended to at all times to meet daily business needs, and is responsible for creating, updating and maintaining reservation bookings promptly in accordance...
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Reservations Officer
2 weeks ago
Singapore FURAMA PTE. LTD. Full timeFurama RiverFront, Singapore is looking for Reservations Officer to join the team to assist our guests with their booking needs. You will assist to make all room reservations and ensure maximize room revenue for all and ensure all reservation detail update on system. Reporting to the Reservations Manager, your responsibilities include, but are not limited...
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Assistant Reservations Manager
4 weeks ago
Singapore MURRAY PTE. LTD. Full timeRoles & ResponsibilitiesRoles & ResponsibilitiesAn exciting opportunity has arrived at The Garcha Group, Singapore's boutique hotel group currently with the following hotels:- Maxwell Reserve, Autograph Collection Hotel (Marriott);- Duxton Reserve, Autograph Collection Hotel (Marriott);- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);- The Serangoon...