Customer Experience
2 weeks ago
**StarMed **is a one-stop day-surgery and multi-disciplinary medical centre that offers quality day surgeries and diagnostic services at competitive private sector prices.
**Responsbilities**:
- Manage Customer Experience Programme (service improvements, training, audits, customer surveys, service recovery).
- Supervision of concierge team.
- Chaperoning of UHNW/VIP patient journeys.
- Function as Partnerships manager for StarMed doctors.
- Assist the head of department with management of Medical Concierges/Agents.
- Any other ad-hoc duties assigned.
**Requirements**:
- Excellent customer service skills, flexible and able to handle difficult situation when required.
- Knowledge of managing healthcare industry stakeholder
- Must be comfortable being in a customer-facing role.
- Strong interpersonal and communication skills.
- Pleasant, Professional, Presentable, and has a Positive attitude.
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Customer Service Officer
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Customer Experience
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Customer Experience
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Customer Experience Specialist
1 week ago
Singapore beBee Careers Full timeCustomer Experience SpecialistWe are looking for a talented Customer Experience Specialist to deliver exceptional customer experiences across various channels.This role requires:Providing proactive and reactive customer service via phone, email, or chatIdentifying customer needs and preferences to offer personalized solutionsCollaborating with internal teams...
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Customer Experience Manager
1 week ago
Singapore beBee Careers Full timeLeading Customer ExperienceThis role is designed for an individual who can lead and manage customer experience across multiple channels.The Customer Excellence Manager will be responsible for developing and implementing customer experience strategies that meet the needs of our customers.Develop and implement customer experience strategiesManage customer...
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Customer Experience Officer
2 weeks ago
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Customer Experience Manager
7 days ago
Singapore RAFFLES QUAY ASSET MANAGEMENT PTE LTD Full timeWe are actively sourcing for an experience talent to formulate and oversee the strategy, planning and execution of the Company’s overall customer experience objectives and initiatives in creating and driving sustainable growth through customer experience journey. **Key Responsibilities**: - Understand, develop and implement the Company’s customer...
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Customer Experience Expert
1 week ago
Singapore beBee Careers Full timeAbout the Role:Customer Experience SpecialistThis is an exciting opportunity for a highly skilled and experienced Customer Experience Specialist to join our team. As a key member of our customer experience team, you will be responsible for delivering exceptional customer experiences through proactive and reactive support.Your primary responsibilities will...
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Customer Experience Specialist
1 week ago
Singapore beBee Careers Full timeCustomer Experience SpecialistWe are seeking a highly skilled and experienced customer experience specialist to join our team. As a customer experience specialist, you will play a key role in delivering exceptional customer experiences across multiple channels, including phone, email, digital and face-to-face.Main Responsibilities:Design and implement...
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Customer Experience Ambassador
2 weeks ago
Singapore beBee Careers Full timeCustomer Experience AmbassadorWe are seeking a Customer Experience Ambassador to join our team. This is an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences and building strong relationships with customers.About the RoleThis role will involve:• Greeting customers and providing warm welcomes.•...