Beauty Centre Manager

2 weeks ago

Singapore ENG JIAN TRADING Full time

**Key Responsibilities**:

- **Operations Management**:Oversee the daily operations of the beauty center, including scheduling appointments, managing staff, and ensuring smooth service delivery.
- **Staff Management**:Recruit, train, and supervise beauty therapists, estheticians, and support staff. Conduct performance evaluations and provide ongoing training and development opportunities.
- **Customer Service**:Ensure a high standard of customer service is maintained. Address client inquiries, complaints, and feedback to enhance the overall experience.
- **Financial Management**:Manage the center’s budget, monitor expenses, and ensure profitability. Handle cash management, invoicing, and financial reporting.
- **Sales and Marketing**:Develop and implement marketing strategies to promote services and products. Analyze sales data and customer trends to maximize revenue opportunities.
- **Inventory Management**:Oversee inventory levels of beauty products and supplies, ensuring adequate stock and maintaining vendor relationships for supply procurement.
- **Compliance and Safety**:Ensure compliance with health and safety regulations, industry standards, and company policies. Maintain a clean and hygienic environment.
- **Service Development**:Stay updated on industry trends and emerging treatments. Introduce new services and promotions to attract and retain clients.

**Requirements**:
**Education and Qualifications**:

- **Education**:A degree or diploma in business management, cosmetology, or a related field is often preferred.
- **Certification**:Relevant beauty therapy or management certifications may be required, depending on the services offered.

**Experience**:

- Proven experience in a managerial role within the beauty or wellness industry is essential.
- Experience as a beauty therapist or esthetician may be advantageous.

**Skills**:

- **Leadership Skills**:Strong leadership abilities to motivate and manage a diverse team effectively.
- **Communication Skills**:Excellent verbal and written communication skills for interacting with clients, staff, and vendors.
- **Customer Service Orientation**:A strong focus on providing exceptional customer service and addressing client needs.
- **Financial Acumen**:Understanding of budgeting, financial reporting, and business operations.
- **Sales and Marketing Skills**:Ability to create and implement effective marketing strategies and promotions.
- **Problem-Solving Skills**:Strong analytical and problem-solving skills to address challenges and improve operations.

**Personal Attributes**:

- Passion for the beauty and wellness industry with a keen eye for trends and quality.
- Strong organizational and time management skills to handle multiple tasks efficiently.
- Ability to work in a fast-paced environment and adapt to changing demands.

**Working Conditions**:

- The role may require working flexible hours, including evenings and weekends, to accommodate client schedules.
- The Beauty Centre Manager typically works in a salon or spa environment, which may involve standing for extended periods and engaging directly with clients and staff.

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