
Executive, Operations
4 days ago
Tan Tock Seng Hospital (TTSH)
Executive, Operations (Eye)
Operations (Eye)
**Job Description**:
The Responsibilities
You will work closely with the Assistant Manager/Manager in planning, developing and managing resources within the Eye Clinics to execute initiatives that are aligned to the organisation’s objectives. You will play a complementary and supporting operations and administrative role in managing the delivery on clinical / development services, including partnership with the Clinic Managers. You will establish, maintain and implement appropriate corporate policies, procedures and controls for operational processes. Your major responsibilities include:
Supporting the Clinical Operations team, Eye PACE, LASIK and Operations staff in fulfilling department / organisational goals;
Partnering the Clinic Managers to analyse and minimise operational bottlenecks throughout the patient journey flow;
Providing forecasting, preparation and justification of operating and capital budgets
Submitting monthly reports on performance, statistics and workload data across service settings;
Measuring, reviewing and reporting practice variance in services and identify best of class practice for continuous improvement;
Supporting the maintenance and enhancement of the IT systems and platforms required for clinic operations;
Establishing good working relationship with respective users, internal departments and vendors;
Providing secretariat support to the internal and hospital committees;
Actively participates in the hospital/department wide quality improvement projects;
Performing any other duties as assigned by the supervisor
The Requirements
Degree with at least 1-2 years of relevant experience, preferably in the healthcare industry
Meticulous and possess good coordination, interpersonal and communication skills
Good flair with numbers
Able to work independently and as a team player; adapt at multi-tasking
Job Family
Administration
Employment Type
Regular Full-Time
Working Location
Novena (Central)
Working Hours
Non-Shift, Office Hours
Job Level
Junior Executive
Education Level
Bachelor Degree
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