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Executive, Clinic Operations

2 weeks ago

Novena, Singapore Tan Tock Seng Full time

Tan Tock Seng Hospital (TTSH)

Executive, Clinic Operations (Allied Health)

Operations (Allied Health)

**Job Description**:
The role of the Executive in Operations (Allied Health) is to play a part in healthcare by supporting the delivery of hospital-defined strategic goals and initiatives for the Allied Health teams in the Division. The incumbent's scope will include supporting the services and initiatives of the Allied Health Clinics, and also include projects at Division and/or Hospital level.

**Job responsibilities**:
**1. Operations support**:
Ensure that required administrative tasks and daily operational support are performed to support assigned clinics, services or programmes. Develop and maintain relationships with partners (internal and external), and seek out opportunities to enhance operational levels through these relationships. Track and monitor relevant datasets, and respond to changes in data appropriately. Prepare and analyse data for reports. Assist in drafting reports, papers and other documents as required.

**2. Service performance**:
Ensure that all service and operations standards and requirements are fulfilled. Oversee maintenance and assist in further development of assigned components of the department’s tracking and monitoring systems. Seek out opportunities and make recommendations for enhancement of service and quality of clinics, services or programmes. Assist in planning and implementation of changes required to improve service levels and raise quality standards.

3. General
Assist in planning, implementation, and management of quality improvement projects at Hospital-wide/Clinic/Departmental level as well as provide active support for staff training and development. Be a change agent for inculcation of mind-set change for Hospital-wide/Clinic/Departmental level initiatives, to establish a working environment of collegiality and effective teamwork. Complete tasks as directed by the Supervisor.

**Requirements**:
Possess good interpersonal and communication skills
Fresh graduates who are immediately available with a keen interest to pursue a meaningful career in healthcare are welcome to apply
Familiarity with the concepts of frontline service processes, customer management, budgeting, corporate administration, and healthcare administration is advantageous
Ability to adapt to fast pace environment, people-oriented, outcomes-oriented, good team player, able to multitask

Job Family

Administration

Employment Type

Regular Full-Time

Working Location

Novena (Central)

Working Hours

Non-Shift, Office Hours

Job Level

Junior Executive

Education Level

Bachelor Degree