Business Solution Expert

**Business Solution Expert - Order Management, Asia Pacific**:
**Ready to bring passion into your career?**

A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its _raison d’être_ is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story?

The Business Solution Expert for Order Management:
1. Contributes to the detailed implementation of the solution
- Together with the BPO, IT partners, the Key users, contributes to the roll-out of the Core Model solution and to the transition period
- Roll-out the Core model while minimizing the specific features for each Market / subsidiary
- For the local specificities related to legal and regulatory, contribute to formalize the detailed design and targeted business rules
- Working closely with IT Business Partners (internally or externally), precise/confirm rules in functional architecture definition
- Reports to BPO on project progression, identified risks and required arbitrations
- Attends to project governance (weekly review, sprint review,)

2. Actively participates to the configuration of the solution
- Contribute to configuring the solution
- Contribute to building reports / BI if specific requirements
- Prepare test cases, dataset for testing, and their documentation
- Execute test cases
- Analyse and escalate identified issues
- Formalize testing results on project tools

3. Participates to the deployment of the solution
- Identify and formalize the gaps between Core Model and subsidiaries environment, to prepare for the deployment.
- Control and validate data models for data migration, and migrated data
- Control and validate data integration
- Analyse and correct integration issue
- Participate to the change action: new procedures, training materials, knowledge transfer
- Post go-live support

4. Order Management
- Able to explain and follow through the process from order entry perspective : manually and from any satellite system (Sales Force Applications, e-Commerce website, EDI, POS systems, etc).
- Understanding the topic of quotas (creation and maintenance), promotions, customer profiles, routes, and order prioritization is a prerequisite.
- Ensuring the order validation process are respected within the Reboot core model : exceptions management, stock allocation and order release to the warehouse.
- Participate in the integration of subsidiaries’ Sales Force Application, e-commerce website, order entry system (i.e. EDI) and POS systems.

Education & Experience:

- Bachelor-degree holder or equivalent in Supply Chain, Logistics, or related discipline from a reputable university
- Minimum 8 years of relevant working experience, preferable in established global MNC with retail or supply chain exposure
- Excellent system knowledge including MS Excel, SAP, Workday, Infor M3, and/or Hyperion
- Strong process and project management capabilities will be a plus
- Experience in ERP deployment: Past involvement or exposure to developing/implementing new processes and new systems
- Experience in working with multiple integration ERP will be a plus
- Fluent English. Ability to communicate in one/two subsidiaries’ languages would be a big plus, even if the project language is English

Professional Skills:

- Strong analytical skills
- Strong interpersonal skills
- Ability to detect and correct anomalies
- Organized, systematic, and a keen attention to details is key

Traits required:

- Self-motivated
- Agile, humble, trustworthy, and a team player
- Ability to cope with a volatile, uncertain, complex, and ambiguous environment
- Pragmatic and rigorous - committed, results oriented
- Strong communicator

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.