Current jobs related to Contact Centre Agent - Downtown Core - U3 InfoTech Pte Ltd

• 

  Voice & Contact Center Engineer

  3 days ago

  ---

  Downtown Core, Singapore ACTIVEO SINGAPORE PTE LTD Full time

  As part of our Engineering Team, this position involves implementing, delivering and supporting our Voice and Contact Centre solutions in a client-facing environment. You will be responsible for installing, supporting, and maintaining the systems mainly around Cisco, Verint and Calabrio technologies. **What you will do**: This is a client-facing environment...

• 

  Customer Service Call Centre Agent

  1 week ago

  ---

  Downtown Core, Singapore U3 InfoTech Pte Ltd Full time

  **Position Overview**: **Key Responsibilities**: - Provide personalized service to customers over the telephone, addressing inquiries related to banking products, accounts, and services in an effective and efficient manner. - Listen actively to customers' needs and concerns, demonstrating empathy and understanding throughout the interaction. - Consistently...

• 

  Part Time Call Centre

  1 week ago

  ---

  Downtown Core, Singapore U3 InfoTech Pte Ltd Full time

  Act as the first point of contact for the customers for government related Call Centre projects. - Understanding both internal and external customers, anticipating customer needs and giving a high priority to customer satisfaction. - Provide satisfactory explanations to customers and take remedial action where necessary. - To alert superior of recurring...

• 

  Call Centre Agent

  2 weeks ago

  ---

  Downtown Core, Singapore U3 InfoTech Pte Ltd Full time

  **Job Purpose** - Follow-up on all outstanding incidents/cases - Logged all calls reported into the case management system - Maintains and accurately update customer’s enquiry, problem and resolution into the case management system **Job Types**: Full-time, Contract, Fresh graduate Contract length: 12 months **Salary**: $2,500.00 - $3,000.00 per...

• 

  Senior Manager, Client Services, Data Centre Group, Asia Pacific

  1 week ago

  ---

  Downtown Core, Singapore Cushman & Wakefield Full time

  **Job Title** Senior Manager, Client Services, Data Centre Group, Asia Pacific **Job Description Summary** - The Senior Manager will write the first draft of all responses to RFP (request for proposals), RFI (request for information), EOI’s (expression of interest), etc., and will be responsible for the day-to-day management of the entire response process...

• 

  Sales Associate

  2 weeks ago

  ---

  Downtown Core, Singapore Piloto Asia Pte Ltd Full time

  **Job description**: 1) Networking and lead generation with local Singapore partners (80%): You will work closely with Business Development Manager in Singapore to build and nurture relationships with Singapore-based auditors, lawyers, corporate bankers, chamber of commerce, co working spaces, property agents, immigration consultants and more with the...

• 

  Operations Manager

  2 weeks ago

  ---

  Downtown Core, Singapore FIFReC Singapore Full time

  Job Responsibilities- In co-ordination with the CEO, the operations manager will be responsible for the smooth functioning of the organisation on a day-to-day basis. - The operations manager will need to work with all key departments in the organisation (including contact centre operations, alternative dispute resolution, human resources, and finance) to...

• 

  Account Servicing

  3 days ago

  ---

  Downtown Core, Singapore U3 InfoTech Pte Ltd Full time

  1. Contact delinquent customers for payment and containing flow of delinquent accounts. 2. Provide customers with sufficient information and the appropriate methods to make payment to the Bank. 3. Review customers' profiles and introduce the most effective collection actions. 4. Negotiate payment schedules that will ensure maximum recovery and minimum risk...

• 

  Dynamics CRM Junior Solution Developer

  3 days ago

  ---

  Downtown Core, Singapore ACTIVEO SINGAPORE PTE LTD Full time

  As a Junior CRM Solution Developer, you will be considered a product expert responsible for providing support in CRRM issue escalation and resolution. This position will involve planning, analysing, designing, building and testing CRM solution. **You must have experience in configuring and maintaining Dynamics 365 for Customer Service (on-premise and...

• 

  Case Coordinator, Customer Care

  1 week ago

  ---

  Downtown Core, Singapore Foot Locker Corporate Services, Inc. Full time

  Coaching, support and train the mentors to improve the handling time of escalated cases by further optimizing process and improving the overall knowledge of the team. - Responsible for monitoring and improving the quality of the interactions as perceived by the customers by simplifying processes where possible. - Identifying misconduct and managing escalated...