Voice & Contact Center Engineer

**Job Title**:Team Lead - BPO Customer Service (Contact Center) **Salary**: UP TO $4,500.00 **Working Hours**: 40 hours per week **Location**: Singapore, Raffles City Tower **Contract**: 1 year **Job Overview** We are seeking a motivated and experienced Team Lead to oversee a team of Customer Service Officers (CSOs) in our Contact Center. The Team Lead...

**Job Description & Requirements** - Follow-up on all outstanding incidents/cases. - Logged all calls reported into the case management system. - Maintains and accurately update customer’s enquiry, problem and resolution into the case management system. **Working Hours (Day Shift)** Able to work staggered office hours and 5.5-day work per week (alternate...

At Toku, we create bespoke cloud communications and customer engagement solutions to reimagine customer experiences for enterprises. We provide an end-to-end approach to help businesses overcome the complexity of digital transformation in APAC markets and enhance their CX with mission-critical cloud communication solutions. Toku combines local strategic...

1. Possess good knowledge of data centre operation tasks and duties. 2. Liaise with DC/Building landlord to ensure optimal operation of electricity, HVAC and monitoring environments within Mission Critical IT facilities in Data Centre and remote buildings. 3. Strong ability to support activities in data centre and computer rooms 4. Ensure data centre...

Previous experience in Data Centre operations, preferably within a team environment. - Strong understanding of vendor management and ability to collaborate effectively with Data Centre vendors and outsourcing partners. - Familiarity with incident escalation procedures and commitment to prompt incident resolution. - Excellent communication skills with the...

**About ITC Global** **About Marlink Group** ITC Global was founded in 2001 to bring the industry-leading connection to developing markets and remote and harsh locations. ITC Global became part of the Marlink Group in May 2021. Marlink Group has more than 1300 colleagues working in more than 30 locations around the world and helps customers in industries...

Job Title: Project and Service Engineer Company: DeltaFrontier Pte Ltd Location: Singapore **Job Description**: DeltaFrontier is seeking a talented and motivated System Engineer to join our team. As a System Engineer, you will play a crucial role in supporting presales activities, deploying, managing, and maintaining systems in a data center...

About this position **Location**: Gurgaon / Jaipur **Key Responsibilities**: Lead and manage a team of Team Leads and accounting professionals responsible for a specific tower or functional area within the shared service center, such as accounts payable, accounts receivable, general ledger, or financial reporting. Develop and implement standardized...

About this position **Location**: Jaipur **Key Responsibilities**: Lead and supervise a team of accounting professionals responsible for a specific functional area within the shared service center, such as accounts payable, accounts receivable, general ledger, reconciliations or financial reporting. Provide guidance, direction, and coaching to team...

Job Title: Project Engineer Company: DeltaFrontier Pte Ltd Location: Singapore **Job Description**: DeltaFrontier is seeking a talented and motivated System Engineer to join our team. As a System Engineer, you will play a crucial role in supporting presales activities, deploying, managing, and maintaining systems in a data center...