
Customer Support Coordinator
2 weeks ago
**Position Overview**
This is a junior position for a virtual customer service centre. As a Customer Support Coordinator, you will play an active role in checking on support tickets, tracking and following up with our clients and tech team.
**Responsibilities**:
- Monitor support tickets and ensure assignees are working within the client’s SLA.
- Ensure all tickets are being assigned by monitoring the system.
- Provide a weekly, monthly and quarterly report on support tickets.
- Insert content into our AI support system (training will be provided)
- It’s a plus if you have knowledge of ticketing systems such as Zendesk.
**Requirements**:
- Experience in call centre or virtual support centre, but not necessary as training will be provided.
Ability to effectively communicate with internal stakeholders.
Self-motivated and proactive mindset with the ability to work independently and meet targets.
Knowledge of customer service principles and practices to ensure exceptional customer experiences.
If you have a keen interest in tech, and enjoy helping business embark on their digital transformation journey, we invite you to join our team.
-
Customer Support Director
2 weeks ago
Singapore ATR EASTERN SUPPORT PTE LTD Full timeThe Customer Support Director is the prime interface and point of escalation for any major issues arising from the Customers which require coordination within the company. As Customer Support Director, your mission will include: - Developing and maintaining relationships with a portfolio of Airlines. - Strengthening the relationship with ATR Operators and...
-
Customer Service Support
2 weeks ago
Singapore AETOS SUPPORT SERVICES PTE. LTD. Full time**About AETOS**: AETOS Capital Group Pty Ltd is a renowned Australian broker specializing in financial products trading services, provide retail and corporate clients with diversified financial derivative products including Margin Forex Contracts and CFD in Precious Metals, Indices, Commodities, Shares and Cryptocurrencies. **AETOS Support Services Pte Ltd...
-
Executive Office Coordinator
3 days ago
Singapore beBeeAdministrative Coordinator Full time $60,000 - $80,000Job Title: Senior Executive – Office Administration Roles & Responsibilities:We are seeking a detail-oriented and proactive administrative and travel coordinator to fill this critical role. This individual will be responsible for efficiently managing travel arrangements, providing general office administrative support, and assisting with travel desk...
-
Customer Service Support
7 days ago
Singapore AETOS SUPPORT SERVICES PTE. LTD. Full time**About AETOS** AETOS Capital Group Pty. Ltd. (AETOS) is a renowned Australian broker specializing in financial products trading services.AETOS Support Services is a wholly owned operational office within the AETOS Capital Group of companies. AETOS Support Services team in Singapore consists of the departments of IT, Dealing, Operation and Finance. **About...
-
Customer Support Coordinator
5 days ago
Singapore beBeeSupport Full time $3,000 - $4,500Job Title: Customer Support CoordinatorWe are seeking a highly organized and communicative individual to provide exceptional support to our customers. This includes responding to phone calls, emails, and customer inquiries.Key Responsibilities:Provide timely and accurate responses to customer inquiriesAssist with delivering orders and job orders to...
-
Customer Support Coordinator
3 days ago
Singapore As a registered user you will have access to CV registration and vacancy notification based on your Full time**Customer Support Coordinator** This role is responsible to coordinate and facilitate service attendance for clients across the Asia Pacific region. In collaboration with the Service/Team Manager and Field Service Engineers, this role will work towards achieving departmental objectives and key performance indicators. Additionally, this role is to manage...
-
Customer Support Coordinator
6 days ago
Singapore Kongsberg Maritime Singapore Full time**Overview of Position**: - To coordinate and facilitate service attendances for clients in Asia Pacific - To work closely with Service Manager and System Engineers to achieve the department objective, KPI and result - To handle commercial matters related to department activities **Responsibilities** - Maintain and follow up the use of company...
-
Customer Support Coordinator
6 days ago
Singapore beBeeCoordination Full time $4,000 - $6,000Customer Support CoordinatorJob Summary: We are seeking an organized and detail-oriented Customer Support Coordinator to assist our sales team with order processing, customer liaison, and administrative tasks.Key Responsibilities:Process sales orders and coordinate deliveries with suppliers.Prepare purchase orders, invoices, and packing lists.Facilitate...
-
Customer Service Support
1 week ago
Singapore Aetos Support Services Pte. Ltd. Full time**About AETOS** AETOS Capital Group Pty. Ltd. (AETOS) is a renowned Australian broker specializing in financial products trading services.AETOS Support Services is a wholly owned operational office within the AETOS Capital Group of companies. AETOS Support Services team in Singapore consists of the departments of IT, Dealing, Operation and Finance. **About...
-
Customer Support Administrative Coordinator
4 days ago
Singapore Wärtsilä Full time**Customer Support Administrative Coordinator**: **Job Title: Customer Support Administrative Coordinator** **About the position** As a** Customer Support Administrative Coordinator, **you will: - Invoice Customers as per initial quotation and based on service outcome. - Assist in maintaining customer databases and updating customer records. - Maintain...