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Customer Support Administrative Coordinator

2 weeks ago

Singapore Wärtsilä Full time

**Customer Support Administrative Coordinator**:
**Job Title: Customer Support Administrative Coordinator**

**About the position**
As a** Customer Support Administrative Coordinator, **you will:

- Invoice Customers as per initial quotation and based on service outcome.
- Assist in maintaining customer databases and updating customer records.
- Maintain annual support agreement renewals.
- Route Customer Support related requests to the responsible Team.
- Provide service quotation to Customers, coordinate, and schedule field support attendances.
- Book Field Support Engineers and Service Partner for the job and connected them with customer’s representatives. Support Field Coordinators on ad-hoc requests.**To be successful in this role, we expect you to have/be**:

- Commercial vocational diploma with corresponding professional experience
- or two-years’ experience)
- Excellent communication skills
- Positive attitude
- Good time management
- Adaptable and flexibility
- Experience in Navision, Dynamics CRM is a plus.

**Why you and us?**

You are valuated - as your true self. At Wärtsilä YOU matter. We value diversity and are committed in supporting inclusive work community.

Your growth is supported. We believe in continuous learning & teamwork. Wärtsilian community has your back when it comes to development opportunities - so you can develop beyond your potential.

You get to make a difference. Innovation and sustainability are important for us. Every day, we - Wärtsilians - put our hearts and minds into enabling sustainable societies through innovation in technology and services into reality.

**Contact & next steps**

Hyun Joo Kim
Talent Acquisition Partner

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.