Customer Support Administrator

1 week ago


Singapore LHN PARKING PTE. LTD. Full time $30,000 - $60,000 per year

Job Responsibilities:

  • Be the Bridge Between Customers and Executives: Respond to phone and email inquiries with clear and accurate information, facilitating communication between customers and executives.
  • Customer Service Hero: Resolve customer inquiries and disputes efficiently, escalating complex issues promptly when necessary.
  • Record Keeper: Maintain accurate and organized records of customer interactions within the company's operating system.
  • Supports Daily Operations: Perform a variety of administrative and clerical duties, providing ad-hoc support around the office as needed.
  • Organized and Detail-Oriented: Ensure all documentation is meticulously maintained within the company's operating system.
  • Team Player with a Can-Do Attitude: Be a positive and proactive team member, willing to take on additional administrative tasks as assigned.

Requirements:

  • NITEC or Equivalent: Possess a NITEC qualification or equivalent experience.
  • Bilingual Communication: Have a strong command of written and oral communication in English and Chinese to effectively liaise with English and Mandarin speaking associates.
  • Communication Champion: Demonstrate excellent communication skills and feel comfortable confidently handling phone calls.
  • Tech-Savvy Assistant: Be proficient in using MS Word and Excel for daily tasks.
  • Fresh Graduates welcome

Location of Work:

202 Kallang Bahru #08-08

Singapore 339339

What We Offer:

  • Competitive salary based on experience.
  • Health and wellness benefits.
  • Opportunities for career development and growth within the company.


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