Customer Support Administrator

24 hours ago


Singapore LHN PARKING PTE. LTD. Full time

Job Responsibilities
Be the Bridge Between Customers and Executives:
Respond to phone and email inquiries with clear and accurate information, facilitating communication between customers and executives.
Customer Service Hero:
Resolve customer inquiries and disputes efficiently, escalating complex issues promptly when necessary.
Record Keeper:
Maintain accurate and organized records of customer interactions within the company's operating system.
Supports Daily Operations:
Perform a variety of administrative and clerical duties, providing ad-hoc support around the office as needed.
Organized and Detail-Oriented:
Ensure all documentation is meticulously maintained within the company's operating system.
Team Player with a Can-Do Attitude:
Be a positive and proactive team member, willing to take on additional administrative tasks as assigned.
Requirements
NITEC or Equivalent:
Possess a NITEC qualification or equivalent experience.
Bilingual Communication:
Have a strong command of written and oral communication in English and Chinese to effectively liaise with English and Mandarin speaking associates.
Communication Champion:
Demonstrate excellent communication skills and feel comfortable confidently handling phone calls.
Tech-Savvy Assistant:
Be proficient in using MS Word and Excel for daily tasks.
Fresh Graduates welcome
Location of Work
202 Kallang Bahru #08-08
Singapore
What We Offer
Competitive salary based on experience.
Health and wellness benefits.
Opportunities for career development and growth within the company.
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