Client Service Specialist
2 weeks ago
**Singapore | Fulltime**
Seeing the challenges of FX today with high latency and rejection rates, fragmented marketplace and outdated technology, Spark Systems sets out to build a robust trading platform designed for low-latency access to worldwide FX liquidity with smart algorithmic execution, reducing trading costs for our clients. We are also delivering our next-generation automated data-driven decision tools to help our clients discover market opportunities with deep tech and data analytics developed on our platform.
**Job Overview - Client Services Specialist (**Rotating Shifts: Afternoon Shift: 2pm to 11pm or Overnight Shift: 10:30pm to 7:30am)**
**Responsibilities**
- Perform daily system health checks.
- Research problems thoroughly, test solutions and make recommendations to clients.
- Troubleshoot problems across a wide range of technical skills including Unix, SQL, XML, FIX and Java.
- Provide assistance in our product and explaining processes in accordance with internal procedures.
- Provide project management for onboarding of (i) Client setups and (ii) Bank connections.
- Provide weekend support for deployment and post-checks.
- Configure demo environments for sales.
- Maintain awareness of relevant technical and product trends with self-learning and job shadowing.
- Work across teams to continually provide feedback, improve product, and drive future innovation.
**Required**
- Able and willing to work on night shifts and public holidays
- Experience working in a Technical Support environment with excellent customer service skills.
- Basic understanding of FX market and/or a desire to learn FX.
- Ability to communicate effectively and professionally, both verbally and in writing with customers and colleagues at all levels of technical and non-technical skill sets.
- Knowledge on UNIX command line, SQL or Java programming is a plus.
**Qualifications**
- Minimum Diploma in Computer Studies or related discipline.
- Basic knowledge of Linux environment.
- At least 2 years of experience in support related fields is required.
- Knowledge of FX is a strongly preferred. If not, knowledge in other financial asset class is helpful.
- A positive and helpful attitude to serve customers and assist colleagues.
- Ability to multi-task, prioritize and deliver in a mission critical / time pressured environment.
- Someone who is undeterred and would not give up easily.
- Proactive with good analytical and organization skills.
- Positive work attitude, motivated and resilient in tough situations.
- A drive to learn and master new technologies and techniques.
-
Client Services Specialist
1 week ago
Singapore Moody's Investors Service Full time**Customer & External Relations**: - Responsible for providing superior customer service as the point of contact across a range of research and data products, ensuring all clients perceive Moody's to be the provider of choice. - Resolve client issues, complete specific client requests, and advance product requests to the appropriate Service Specialist or...
-
Associate - Client Service Specialist
1 week ago
Singapore Moody's Investors Service Full timeMoody’s Analytics helps capital markets and risk management professionals worldwide respond to an evolving marketplace with confidence. The company offers unique tools and best practices for measuring and managing risk through expertise and experience in credit analysis, economic research and financial risk management. The Customer Service team drives...
-
Client Service Specialist
7 days ago
Singapore KAIROS GLOBAL SEARCH PTE. LTD. Full timeJob Description:KAIROS GLOBAL SEARCH PTE. LTD. is a leading private bank providing bespoke wealth management solutions to high-net-worth individuals (HNWIs) and ultra-high-net-worth individuals (UHNWIs). We are currently seeking a dedicated Client Service Specialist to support our Relationship Managers in delivering exceptional client service.Key...
-
Client Services Associate
4 days ago
Singapore APICARE PAIN SPECIALIST PTE. LTD. Full timePosition Description:APICARE PAIN SPECIALIST PTE. LTD. is seeking a dedicated and detail-oriented Business Development Support to join our team. The successful candidate will provide administrative support to the business development team, handle billing matters, and coordinate patient-related matters.Responsibilities:Provide administrative support to the...
-
HR Services Specialist
2 weeks ago
Singapore Public Service Division Full timeThe People & Culture Group (PCG) at the Public Service Division is seeking a skilled HR Services Specialist to join our team. As an HR Services Specialist, you will be responsible for providing HR support to various agencies under our care, including providing logistical assistance, maintaining records, and supporting the day-to-day operations of the...
-
Client Service Specialist
3 days ago
Singapore ZUELLIG PHARMA SPECIALTY SOLUTIONS GROUP PTE. LTD. Full time**Client Service Specialist **The Job**: As a Client Service Specialist, you’ll be responsible for the review of material flow parameters and recommend appropriate levels to support business and customer requirements. He/She will lead new customer integration by coordinating internally with cross functional teams and externally with business partners....
-
Client Servicing Specialist
7 days ago
Singapore WGT EHR PTE. LTD. Full timeAbout the RoleThis is an exciting opportunity to join WGT Group as a Client Servicing Specialist. The successful candidate will be responsible for providing exceptional service to our clients, ensuring timely and accurate completion of tax returns and compliance works.The ideal candidate will possess excellent communication and interpersonal skills, with the...
-
Client Service Specialist
7 days ago
Singapore MetaVerse Green Exchange Full time**Roles and Responsibilities**: - Support clients in the onboarding process and provide support post-on-boarding - Oversee new account start-ups - Ability to understand customers’ needs and provide appropriate solutions and attention promptly - Consistently deliver excellent quality service to our customers to achieve total customer satisfaction. - To...
-
Client Services Specialist
4 days ago
Singapore METAVERSE GREEN EXCHANGE PTE. LTD. Full time**Roles and Responsibilities**: - Support clients in the onboarding process and provide support post-on-boarding - Ability to understand customers’ needs and provide appropriate solutions and attention promptly - Consistently deliver excellent quality service to our customers to achieve total customer satisfaction. - To adhere to professional standards of...
-
Client Services Specialist
1 week ago
Singapore Career Edge Asia Pte Ltd Full time$3800 + AWS + VB + allowance 5 working days, Mon - Fri, normal office hours Location: Central **Responsibilities** - Support clients in the on-boarding process and provide support post-on-boarding - Ability to understand customers’ needs and provide appropriate solutions and attention promptly - Consistently deliver excellent quality service to our...
-
Client Services Specialist
5 days ago
Singapore Career Edge Asia Pte Ltd Full time$3800 + AWS + VB + allowance 5 working days, Mon - Fri, normal office hours Location: Central **Responsibilities** - Support clients in the on-boarding process and provide support post-on-boarding - Ability to understand customers’ needs and provide appropriate solutions and attention promptly - Consistently deliver excellent quality service to our...
-
Client Service Specialist, Managed Service
2 weeks ago
Singapore TRG Screen Full time**About us** TRG Screen is the leading market data, online resource management & enterprise cost management SaaS solutions company. We build market-leading software solutions for subscription spend & usage management. High-value subscriptions are complex and expensive. They need to be managed professionally. Our enterprise subscription management solutions...
-
Client Service Specialist
6 days ago
Singapore OCTAGON Full timeOCTAGON OverviewOCTAGON is a renowned event and marketing agency, passionate about delivering high-quality client experiences. Our team excels at managing complex projects, forging lasting relationships with clients and partners, and driving business growth through innovative marketing strategies.Job SummaryWe're looking for a skilled Client Service...
-
Oracle ERP Implementation Specialist
6 days ago
Singapore Client Of Solvecube Full timeOur company is seeking a highly skilled Oracle ERP Implementation Specialist to join our team. The successful candidate will have a proven track record of implementing Oracle ERP systems, with a strong focus on delivering high-quality results within agreed timelines.The ideal candidate will possess a deep understanding of Oracle ERP systems and technologies,...
-
Policy Servicing Broker/consultant
2 weeks ago
Singapore PRIVATE CLIENT SERVICES BY MERCER PTE. LTD. Full time**Key Responsibilities**: - Responsible for conducting annual reviews and policy servicing of existing policies with HNW clients by collaborating with the private bankers to review and analyse in-force policies. - Drive revenue flows by developing strategies to create cross-sell and up-sell opportunities with current book of PCS’s clients to achieve both...
-
Client Services Executive
2 weeks ago
Singapore BIPO Service Shanghai Limited Full time**JOB DESCRIPTION** **Role**:Client Services Executive **Reports to**: MD, Singapore & Indochina **Location**: Singapore **Responsibilities** - Oversee and perform full spectrum of payroll process to ensure accurate, timely and compliant delivery for clients - Ensure accuracy prior to processing of payroll, by conducting quality assurance within...
-
Client Service Associate, Singapore
5 days ago
Singapore Moody's Investors Service Full timeWe strive to be a world-class sales organization with our customers’ needs at the centre of everything we do. Our client base ranges from banks and financial institutions to insurance and asset management companies, as well as government institutions and professional services firms. As the link between our product teams and customers, we build mutually...
-
Financial Consultant Specialist
1 week ago
Singapore THE SPECIALIST OPINION PRIVATE LIMITED Full timeWe are seeking a Financial Consultant Specialist to join our team at THE SPECIALIST OPINION PRIVATE LIMITED. As a Financial Consultant Specialist, you will play a vital role in helping our clients achieve their financial goals by providing expert advice and guidance.You will be responsible for analysing and managing client's financial portfolios, providing...
-
Bmg Client Service Specialist
2 weeks ago
Singapore ING Bank N.V. Full timeBank Mendes Gans (BMG) is known world-wide as a niche bank for liquidity and information management services, providing integrated customized solutions for corporate companies around the globe. BMG has developed and perfected a full and integrated range of liquidity and information management services required by its corporate clients whom it serves with a...
-
Service Fulfillment Specialist
1 week ago
Singapore CSC (Corporation Service Company) Full time**Want to be part of something bigger?** - We do too. _ As a Service Fulfillment Specialist you will work with global vendors and internal partners to register and renew domains. **Some of the things you will be doing**: - Providing excellent customer service to internal teams we support. - Cooperatively work with global vendors to complete customer...