Employee Relations Manager, Apj

Elastic is a free and open search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real-time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, **Elastic is a distributed company** with Elasticians around the globe. Learn more at **elastic.co**.

Elastic is a search company with a simple goal: to solve the world's data problems with products that delight and inspire. As the creators of the Elastic Stack, we help thousands of organizations including Cisco, eBay, Grab, Goldman Sachs, ING, Microsoft, NASA, The New York Times, Wikipedia, and many more use Elastic to power mission-critical systems. From stock quotes to Twitter streams, Apache logs to WordPress blogs, our products are extending what's possible with data, delivering on the promise that good things come from connecting the dots. We have a distributed team of Elasticians across 30+ countries (and counting), and our diverse open source community spans over 100 countries. Learn more at elastic.co

The role will be located in the Asia-Pacific (APJ) region and will work closely with the HR Business Partners (HRBP), serve as a coach and advocate to front-line Managers and employees collaborating with other ER Partners located in EMEA and AMER regions.
- Provides analysis and resolution of employee concerns with increasing complexity, visibility and risk related to policy or code violations while collaborating with managers, legal, HR and other relevant stakeholders. Effectively evaluates all aspects and makes recommendations from a position of neutrality.
- Provide end to end ER management with a focus on consistent treatment of employees across the Region encompassing progressive performance management, workplace investigations, performance improvement plans, absence management and grievances.
- Provide management coaching and training where needed to front line managers on topics from performance management and critical conversations to delivering feedback and developing employees and teams
- Play a key role in the development roll out of new initiatives and projects that support manager excellence
- Deliver relevant business solutions, tools, and resources to support and positively shape the Employee Relations experience.
- Ensure data integrity and analysis beyond the data. You help tell a story through the data which allows the team to gain insight and trends to actively engage with our managers and teams
- Partner with the Learning team to design, facilitate, and scale Manager Training that aligns with the Elastic way
- Drive consistencies in investigations, Performance Plans, Absence Management, and Grievance issues as required
- Partners with internal and external legal counsel as needed to ensure alignment with Elastic approach and in accordance with regional and country-specific rules and regulations.

**Qualifications**:

- 6+ years of progressive HR experience focused on coaching and developing managers and handling employee related issues.
- Strong grasp on and experience in local and regional laws and guidelines.
- Direct employee relations investigation experience to include all aspects of investigation and resolution of complex issues. Global investigations experience is a plus.
- Capable of building strong relationships and rapport with leadership teams, global HR colleagues, employee representatives and external advisors
- Experience in conflict resolution, policy development, negotiation planning & implementation
- Ability to work effectively in a fast paced environment and lead multiple activities, projects and priorities across time-zones and geographies.
- Proven experience leading, decision making, documenting, and delivering solid, defensible ER investigation reports
- Ability to meet critical deadlines

**Additional Information - We Take Care of Our People**:
As a distributed company, diversity drives our identity. Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
- Competitive pay based on the work you do here and not your previous salary
- Health coverage for you and your family in many locations
- Ability to craft your calendar with flexible locations and schedules for many roles
- Generous number of vacation days each year
- Double your charita