Apj Senior Benefits Manager

**Company Description**
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

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**What You’ll Be Doing**:

- Lead the execution of the Global Benefits and Wellbeing strategy across the APJ region
- Provide the Global Benefits Leadership Team with regional insights and help shape global policies while maintaining local relevance
- Drive efficiency improvements using AI and platform tools to enhance employee experience
- Partner with the Care and People Product Team to deliver a seamless end-to-end employee experience
- Collaborate with cross-functional teams, including Compensation, FP&A, and Legal, to ensure compliance and smooth benefit delivery
- Support corporate development teams with due diligence and integration during mergers and acquisitions
- Manage broker relationships at the regional level and oversee the regional budget planning and execution process
- Foster team development by providing hands-on learning and career growth opportunities to direct reports, guiding them on benefit design, policies, and onboarding
- Handle stakeholder management in collaboration with the APJ People Leadership Team and manage executive escalations
- Execute with agility, adapting to shifting priorities to meet employee and business needs effectively

**Qualifications** To be successful in this role you have**:

- Advanced knowledge of employee benefits policies, trends, laws, and systems in APJ
- 7+ years of experience in APJ benefits delivery in the technology sector
- Demonstrated success in setting and achieving strategic objectives
- Expert knowledge of benefits accounting/finance and HR, with a global perspective for navigating diverse environments
- Strong customer focus and collaborative mindset
- Proven ability to innovate and improve processes with expertise in process design, project management, and change management
- Strong analytical capabilities to leverage market data for decision-making and benchmarking against industry standards
- Experience managing brokers and vendors, including contracting and performance evaluations
- Proven history of mentoring and coaching team members

JV20

**Additional Information** Work Personas**

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

**Equal Opportunity Employer**

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

**Accommodations**

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