Technical Support Engineer

2 weeks ago


Serangoon, Singapore ONTO INNOVATION SOUTHEAST ASIA PTE. LIMITED Full time

5 years exp

**Roles & Responsibilities**

**Job Summary & Responsibilities**
- Provides support to customer/users where the product is highly technical or sophisticated in nature.
- Analyzes issues and problems of high complexity, exercising excellent judgment in finding solutions to problems and issues with equipment.
- Assists in the successful resolution of service escalations.
- Reports design, reliability and maintenance problems or bugs to design engineering/software engineering.
- Creates service bulletins to disseminate technical information worldwide concerning serious tool-related issues
- Proactively provide feedback to the engineering and manufacturing departments concerning tool quality, reliability and service ability issues
- Work with engineering and team on new system developments.
- Provides written weekly updates pertaining to progress on current projects to Technical Support Manager
- May be involved in customer installations and/or training.
**Qualifications**
- Requires an Associate Degree in Electrical Engineering, Optical Engineering, Physics or a related field and a minimum of 5 years’ experience maintaining, installing and/or repairing in-fab metrology tools, Lithography tools (Steppers, scanners) or comparable high-technology equipment or an equivalent combination of education and experience.
- This level of the position works on problems of diverse scope, requiring the incumbent to draw on industry experience and to exercise independent judgment and discretion to arrive at a solution.
- Excellent knowledge of MS-DOS, OS/2, Windows NT and Microsoft Office products required
- Must have the ability to read and interpret schematics, mechanical diagrams and other industry-related technical documentation
- Interacting with customers and Field Service Engineers who speak different languages
- Capable of Technical Product Support, as well as Training, and is fluent in Mandarin.
- Must be willing to travel 20%, including both domestic and international travel

Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging.



  • Serangoon, Singapore Kabam Robotics Full time

    **Responsibilities**: - Provide tier-3 technical support for robotic systems, including hardware, software, and firmware components. - Diagnose and resolve technical issues reported by customers, collaborating with the technical team to escalate and address complex problems. - Document and report recurring issues to the Technical team to support continuous...


  • Serangoon, Singapore ALIGNED GROWTH PARTNER Full time

    **JOB SPECIFICATION** Job Title**:Technical Support Engineer** Location: Singapore Recruiter: Aligned Growth Partners Pte. Ltd. Employment Agency No. 17S8892 **OUR CLIENT** A local public listed company being established in Year 1992 with annual revenue of SGD565.5m (+9% growth) in Yr 2021. They manufacture intelligent system testing and handling...


  • Serangoon, Singapore Anradus Pte Ltd Full time

    Industry/Organization Type: Manufacturing/Production - Position Title**:Technical Support Engineer (Electronics)**: - Working Location: Serangoon North - Working Hours: Monday - Friday, 8.30 am - 6 pm - Salary Package**:Up to $4,500 + VB**: - Duration: Permanent **Key Responsibilities** - Manage technical transfer of products/projects in assembly and...


  • Serangoon, Singapore Anradus Pte Ltd Full time

    Industry/Organization Type: Manufacturing/Production - Position Title**:Technical Support Engineer (Electronics)**: - Working Location: Serangoon North - Working Hours: Monday - Friday, 8.30 am - 6 pm - Salary Package**:Up to $4,500 + VB**: - Duration: Permanent **Key Responsibilities** - Manage technical transfer of products/projects in assembly and...

  • IT Support Engineer

    7 days ago


    Serangoon, Singapore Meds Technologies Pte Ltd Full time

    Build and maintain the hardware and software components of the company’s **IT network** to enable server uptime of 95% and above. - **Support the IT infrastructure** with focus on Data Centre environment, telecommunication and data communication links, network routing and switching, firewall and security, SAN storage, server virtualization and OS...

  • Network Engineer

    1 week ago


    Serangoon, Singapore NTT Ltd. Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

  • Engineer

    6 days ago


    Serangoon, Singapore Amplus Communication Pte Ltd Full time

    Responsibilities: - Technical transfer product/project in assembly & test from customers - Technical support manufacturing and test in product build - Technical support QC in RMA issue - Technical support QA in Compliance, Regulatory, Customer & Audit **Requirements**: - Minimum Diploma in Electronics/Mechatronics Engineering - Technical competent to...


  • Serangoon, Singapore AURORA TECHNOLOGY PTE. LTD. Full time

    Responsibilities: - Technical transfer product/project in assembly and testing, and from customers - Provide technical support in manufacturing and testing in product build - Provide technical support to QC in RMA issue - Provide technical support to QA in Compliance, Regulatory, Customer & Audit **Requirements**: - Minimum Diploma in Electronics...

  • Associate Engineer

    2 weeks ago


    Serangoon, Singapore ASML Full time

    **Introduction to the job**: Our sector Customer Support takes responsibility for the installation, qualification, maintenance and continuous improvement of our systems at customer location. Its mission is to deliver best-in-class customer satisfaction. Associate Engineer is to provide efficient and quality PM service, logistic & administration support to...

  • Engineer

    1 week ago


    Serangoon, Singapore APECUS Technologies Pte Ltd Full time

    Provide pre and post sales technical support on all power/electrical systems (Uninterruptible power systems, switch-mode-rectifier DC power systems, batteries systems etc) Provide technical support for installation, testing, commissioning, maintenance, repair and services operation Participate in preparation of tenders, proposals and quotations for customers...


  • Serangoon, Singapore ASML Full time

    **Introduction to the job**: Our sector Customer Support takes responsibility for the installation, qualification, maintenance and continuous improvement of our systems at customer location. Its mission is to deliver best-in-class customer satisfaction. Due to recent technology advancement seeking to augment our team with highly motivated and committed...

  • System Engineer

    2 weeks ago


    Serangoon, Singapore TD SYNNEX Full time

    **Are you ready to make a BIG impact with TD SYNNEX?** In addition to a competitive benefits package, we provide our co-workers with opportunities to get involved in well-being seminars and programming, employee-led Business Resource Groups (BRGs), leadership development tracks, special industry events, and much more. **Responsibilities**: - Determine the...


  • Serangoon, Singapore ADVANTECH CO. SINGAPORE PTE LTD Full time

    **Responsibilities**: - Responsible for professional handling of customer enquiries - Provides quotation on products selling & solution to best meet customers’ needs - Follow up of quotations and order coordination to establish high level of customer satisfaction - Involve in pre-sales presentation, develop and manage new account to expand customer...


  • Serangoon, Singapore Aurora Technology Pte Ltd Full time

    Responsibilities: - Project planning of complete assembled products - Be the point of contact for customers as regards to production specification - Manage FAA (First Article Approval) submission and approval - Generate BOM, procedures, traveller and quality plan for product - Responsible for accurate technical analysis of customer specification, and drive...

  • Program Engineer

    13 hours ago


    Serangoon, Singapore One Vogue Pte Ltd Full time

    Job Responsibilities: - Assisting the Program Manager with technical documentation and engineering work. - Managing and supervising the engineering aspects of a project. - Co-leading with the Program Manager to engineer projects from tool fabrication to mass production. - Coordinating project activities and ensuring timely project deliverables as per the...


  • Serangoon, Singapore ASML Full time

    **Introduction to the job**: Our sector Customer Support takes responsibility for the installation, qualification, maintenance and continuous improvement of our systems at customer location. Its mission is to deliver best-in-class customer satisfaction. Due to recent technology advancement seeking to augment our team with highly motivated and committed...

  • Electrical Engineer

    2 weeks ago


    Serangoon, Singapore One Vogue Pte Ltd Full time

    Job Responsibilities: - Regularly update the Engineering Manager on the project status report - Review design documents from third party vendors or internal factories to ensure projects compliance with specifications and industrial safety standards - Prepare technical proposals and coordinate with third party vendors or internal factories to obtain...

  • Site Engineer

    2 weeks ago


    Serangoon, Singapore Kimly Construction Pte Ltd Full time

    Job Responsibilities - Perform site planning, coordination & inspection relating to the construction project so as to ensure that project completion timeline, requirements and budget are met - Assist in the implementation of project operation to comply with ISO 9001; 14001; 45001 standard requirements, documented procedures as well as client, companies,...

  • Engineer (Rf Design)

    2 weeks ago


    Serangoon, Singapore Amplus Communication Full time

    Responsibilities: - Design up/down converters in Satellite Frequency Bands like C, Ku and KA - Develop and implement design verification test procedures - Generate Bill-Of-Materials, Engineering Reports and Production related documents - Provide technical support to internal and external parties **Requirements**: - Minimum Degree in Electronics and...


  • Serangoon, Singapore MIEUX PTE LTD – Singapore Full time

    **Jobscope**: - Implement or recommend design of embedded solutions including system, controller resource assignment - Research, design, test, and document test features of IoT devices and platforms - Enable and support customer projects. - Be engaged in technical discussions with customers - Design codes according to the demands of the products **Job...