Technical Support Engineer

5 years exp **Roles & Responsibilities** **Job Summary & Responsibilities** - Provides support to customer/users where the product is highly technical or sophisticated in nature. - Analyzes issues and problems of high complexity, exercising excellent judgment in finding solutions to problems and issues with equipment. - Assists in the successful resolution...

**Responsibilities**: - Diagnose and resolve technical issues reported by customers, collaborating with the technical team to escalate and address complex problems. - Document and report recurring issues to support continuous improvement and product development. - JIRA Ticket Monitoring and Resolution (Robot issues and requests), which include: - Assigning...

Industry/Organization Type: Manufacturing/Production - Position Title**:Technical Support Engineer (Electronics)**: - Working Location: Serangoon North - Working Hours: Monday - Friday, 8.30 am - 6 pm - Salary Package**:Up to $4,500 + VB**: - Duration: Permanent **Key Responsibilities** - Manage technical transfer of products/projects in assembly and...

**This position is based and stationed in India.**: **Introduction to the job**: Our sector Customer Support takes responsibility for the installation, qualification, maintenance and continuous improvement of our systems at customer location. Its mission is to deliver best-in-class customer satisfaction. Due to recent technology advancement seeking to...

Responsibilities: - Plan and oversee technical projects, breaking them into actionable tasks with clear timelines and deliverables. - Act as the central point of contact between engineers, sales teams, and external vendors, ensuring alignment and seamless communication. - Provide regular, concise project updates to internal and external stakeholders. -...

Please join us! **Responsibilities**: - Evaluates processes to optimize production capabilities and reviews the technical environment to meet business needs - Responsible for developing a management system to ensure operations meet both internal and external parties’ quality requirements - Take the lead in managing cross-functional teams in continuous...

**Responsibilities**: - Support and assist in regular server maintenance, system accesses, systems monitoring, backups, patching and daily health checks. - Maintain service operations documentation and guides. - Develop supporting documentation for all Service Operation activities - Monitor Service level dashboards, perform daily health monitoring, system...

**Introduction to the job**: Application Engineers help identify and solve customer problems through an in-depth understanding of eBeam technology and semiconductor process knowledge. **Role and responsibilities**: - Customer’s gap defect resolution. - Support new product JEP and wafer Demo. - Project execution in collaboration with stakeholders. - Lead...

**Responsibilities**: - Manage technical transfers of products/projects in assembly and testing stages. - Offer ongoing technical support during the manufacturing and testing phases of product builds. - Assist the Quality Control team with technical issues related to Returned Material Authorization (RMA). - Support the Quality Assurance team in addressing...

**Job Title: Desktop-L1 Engineer** **Key Responsibilities**: - Minimum of 2 years of relevant Desktops Support Experience - Skills for - Remote troubleshooting and test alternative pathways until issues are resolved - Direct unresolved issues to the next level of support personnel and follow up with clients to ensure their systems are functional - Help...