Software Support Administrator

6 days ago

Singapore ZETTA SOLUTION PTE. LTD. Full time

**Join Our Team at Zetta Solution as a Software Support Executive**

Since our establishment in 2012, Zetta Solution has been a trusted Singaporean company dedicated to empowering businesses with technology. We believe in enabling companies to achieve their fullest potential through innovative, cloud-based solutions and digitized processes.

Are you freshly graduated or new to the tech industry? Don't worry—we value the right attitude and passion above all.

We're looking for a **Software Support Administrator**who is self-driven, eager to learn, and, most importantly, passionate about delivering exceptional support to our clients across various industries. In addition to providing technical assistance, you’ll also be responsible for administrative tasks to ensure smooth operations. If you’re detail-oriented and have a knack for problem-solving, we want to hear from you

**Key Responsbilities**:

- Provide technical support for our ERP systems, including troubleshooting, debugging, testing, and guiding clients.
- Respond to support and enquiry calls, and address client issues promptly and professionally.
- Assist in system maintenance to ensure optimal performance for clients.
- Perform administrative duties, such as preparing reports, managing documentation, and coordinating support schedules.

**What We're Looking For**:
Educational Background:

- Diploma in Computer Engineering, Information Technology, or a related field.
- Alternatively, Higher-Nitec or above in IT or equivalent qualifications.

Skills & Experience:

- Familiarity with ERP systems is a bonus.
- Strong organizational skills and attention to detail for administrative tasks.
- Analytical, problem-solving, and decision-making abilities.
- Excellent communication and interpersonal skills to build rapport with clients.
- Quick and eager learner with a proactive mindset.
- Able to converse in English and Mandarin professionally is preferred.

Fresh Graduates Welcome

If you’re enthusiastic and ready to grow in a supportive environment, we’re excited to help you kickstart your career.

**Why Join Zetta Solution?**

At Zetta Solution, you’ll become part of a dynamic team that values creativity, innovation, and collaboration. We offer opportunities to develop your skills while working on impactful projects that make a difference to businesses.

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