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Learning & Development: Cog Learning Program

2 weeks ago

Singapore Chubb INA Holdings Inc. Full time

Job Requirements

The Chubb Overseas General Learning Program Specialist is responsible for creating a consistent and repeatable process for Academies globally, managing the Multinational Underwriting learning curriculum as well as facilitation of P&C curriculums. This position will report to the Chubb Global Early Career Manager.

**Core Responsibilities**:
Chubb Academies
Designs a strategic approach for Academies globally in collaboration with Chubb Global Learning Managers, COG Human Resources, and local business leaders
Facilitates technical underwriting classes for Academies globally to ensure new hires are able to complete core functions after completing the curriculum
Works with Academy sponsors to ensure objectives are met and results meet expectations
Focuses on the learner’s experience when designing/structuring learning material and classes
Utilizes Chubb Talent Experience (CTX) to track and measure learning solutions, determine how material is being received and identify opportunities to adjust material based on findings
Communicates key metrics and business impact to Senior Leadership

Multinational Underwriting
Creates and facilitates learning programs for experienced underwriters in the Multinational Talent Pool
Creates assessments to ascertain the level of proficiency for experience underwriters
Partners with P&C leaders to build skills and accelerate delegation of underwriting authority
Works with HR Business Partners to determine demand and supply between pool and regions

Chubb Links Programs
Facilitate cross-pollination between Claims and Underwriting, provide 4 UWs exposure to Claims and 4 Claims Handlers exposure to Underwriting (6 weeks online learning and virtual lessons)

COG Program Facilitation
Facilitates 3-5 classes a week to ensure COG new hires are able to complete core underwriting functions after completing the curriculum
Designs support learning materials for learners to reinforce content and drive manager engagement.
Collects, evaluates, and acts on learning metrics that are both qualitative and quantitative
Leverages foundational insurance expertise to facilitate classes across multiple lines of business
Utilizes integrated blended learning solutions to promote scalable, consistent, and repeatable learning
Works with business SMEs to design and develop innovative learning solutions aligned to ILD standards
Utilizes new learning technologies to ensure that delivery methods are practical, relevant, and engaging
Considers the learner’s experience when designing/structuring learning material and classes

**Qualifications**:
Deep technical expertise in property and/or liability underwriting is required
Professional and engaging presentation skills
A strong desire/interest in learning about L&D functional expertise - including a deep understanding of instructional design and adult learning theories
Strong analytical skills to evaluate, analyze, and interpret technical information
Excellent verbal and written communication skills

**Strategic thinker**: ability to overcome obstacles; takes an organized and logical approach to thinking through problems and complex issues
Collaborative team player with proven ability to work independently and as part of a team
Excellent organizational and project management skills; ability to execute plans, drives results and takes accountability for outcomes
Ability to travel as needed
Ability to flex hours as needed for specific assignments