Customer Service Executive

Job Responsibilities: Deal directly with customer or agents for the air freight / sea freight operation and customer service matters Support / co-ordinate with customer service team and sales team in searching for the contractor’s cost for trucking / shipping liners / airliners etc. Complete documentations including billing invoice. Full operations...

Attend to enquiries and process orders of assigned customers to generate Delivery Orders/Invoices; Promptly relay customer feedback to management; Conduct debtors review regularly, issue payment reminders and coordinate with Logistics colleagues for collection of payment; Liaise with customers and Logistics colleagues to resolve delivery issues; Prepare...

After-sales service - Provide after-sales service support to existing customers, such as the schedule of troubleshoot date, maintenance and repair of the sold products. - Corrective actions to ensure customers’ satisfaction, resolve technical product-related issues and write customer summary reports. - Performs administrative tasks to support the sales...

Industry/ Organization Type: Manufacturing/Industrial Fabrication Solution Provider - Position Title**:Customer Service Supervisor/Assistant CS Manager**: - Working Location: Ubi - Working Hours: 5.5 days (Monday - Friday 8.30am - 5.30pm, Saturday 8.30pm - 12pm) - Salary Package**:Up to $3,200 + Variable Bonus**: - Duration: Permanent **Key...

Provides professional customer support on call enquiries and walk-ins to promote our products. - Schedules services/ repairs for technicians on a daily basis. - Ensures collection of service charges, monitors unpaid service billings and follow-up payments from Customer. - Update records of services rendered to customer with aid of customer service system;...

Perform telemarketing. Handle enquiries from prospective customers. Provide information about product's features. prices etc. and present their benefits to customers. Attend to customer's needs at all times. Handle complaints or doubts to safeguard the company's reputation. Go the "extra-mile" to meet sales quota and facilitate future sales. Establish and...

**RESPONSIBILITIES** - Assist customers with after-sales service issues (spare parts & repairs) - Handle customer complaints & issues promptly and accurately - Provide ideas to improve customer experience - Ensure proper documentations to avoid delays - Liaise closely with pertinent departments to resolve the issue - Other ad-hoc duties as...

**RESPONSIBILITIES** - Assist customers with after-sales service issues (spare parts & repairs) - Handle customer complaints & issues promptly and accurately - Provide ideas to improve customer experience - Ensure proper documentations to avoid delays - Liaise closely with pertinent departments to resolve the issue - Other ad-hoc duties as...

We are looking for someone who is 100% customer-oriented, empathetic, and filled with positive energy to join our team. You will be key to make tens of thousands people happy and satisfied customers! Sounds like a tall order? It isn't! Simply reply to our customers promptly and give them your listening ear. That's it really! **Responsibilities**: -...

We are looking for someone who is 100% customer-oriented, empathetic, and filled with positive energy to join our team. You will be key to make tens of thousands people happy and satisfied customers! Sounds like a tall order? It isn't! Simply reply to our customers promptly and give them your listening ear. That's it really! **Responsibilities**: -...

Familiar with the buying culture of customers from China and Taiwan is an advantage. - Communicate effectively working well as a team. - Able to work independently and self help by following SOP guidance. - Organized filing and able to prioritize work load based on deadlines - Friendly, cheerful, helpful, resourceful and punctual - Enjoy working in high...

Sales Inquiry. - After-sales service. - Inventory Management. **Requirements**: Secondary education. Preferably with experience but not a must as training will be provided. **Salary**: $ 1700 to $ 2000 with career advancement opportunity and commission if applicable. **Salary**: $1,700.00 - $2,000.00 per month Schedule: - Monday to Friday

Report to Service Executive in AfterSales Dept. Attend to customer's vehicles to determine the work scope needed, provide technical advices and quotation for considertion and acceptance. Manage customer's expectation and co-ordinate with service providers to meet customer's demand. Work with workshop to deliver efficient and effective aftersales...

Report to Service Executive in AfterSales Dept. Attend to customer's vehicles to determine the work scope needed, provide technical advices and quotation for consideration and acceptance. Manage customer's expectation and co-ordinate with service providers to meet customer's demand. Work with workshop to deliver efficient and effective aftersales...

Industry/ Organization Type: Manufacturing - Position Title**:Customer Service Officer/ Customer Service Assistant**: - Working Location: Ubi - Working Hours: 5 days, Monday - Friday (9 am - 6 pm) - Salary Package**:Basic + AWS + Bonus + Performance Commission + Medical Card + Annual Leave**: - Duration: Permanent **Key Responsibilities** - Follow through...

Report to Service Executive in AfterSales Dept. Attend to customer's vehicles to determine the work scope needed, provide technical advices and quotation for consideration and acceptance. Manage customer's expectation and co-ordinate with service providers to meet customer's demand. Work with workshop to deliver efficient and effective aftersales...

Report to Service Executive in AfterSales Dept. Attend to customer's vehicles to determine the work scope needed, provide technical advices and quotation for consideration and acceptance. Manage customer's expectation and co-ordinate with service providers to meet customer's demand. Work with workshop to deliver efficient and effective aftersales...

Industry/ Organization Type: Manufacturing/Industrial Fabrication Solution Provider - Position Title**:Customer Service Officer**: - Working Location: Ubi - Working Hours: 5.5 days (Monday - Friday 8.30 am - 5.30 pm, Saturday 8.30 pm - 12 pm) - Salary Package**:Up to $2,200 + Variable Bonus**: - Duration: Permanent **Key Responsibilities** - Develop and...

_**Job Responsibility**_ Responsible for day-to-day operations of the order fulfilment Coordinate deliveries with customers to ensure smooth delivery of their orders Monitor and prepare inventory report/cycle count and follow up on stock discrepancies Responsible for handling all enquiries and complaints independently Any other adhoc duties required -...

2 years exp **Roles & Responsibilities** We wish to invite you to join a fast growing company, local brand and representive of S.E.A for the past 18 years. **Experiences required**: **Computer literacy** **Multi-tasking and able to prioritise work according to urgency and dateline** **Team work with buddy** **Work with other staffs from top down...