Customer Service Executive
5 days ago
**RESPONSIBILITIES**
- Assist customers with after-sales service issues (spare parts & repairs)
- Handle customer complaints & issues promptly and accurately
- Provide ideas to improve customer experience
- Ensure proper documentations to avoid delays
- Liaise closely with pertinent departments to resolve the issue
- Other ad-hoc duties as assigned
**REQUIREMENTS**
- Excellent customer service skills
- Good team player, mature, independent, multi-tasker, initiative, meticulous, proactive and positive working attitude
- "N" Level, “O” Level, “A” Level
- Basic knowledge in accounting & accounting software is an advantage
- Ability to start work within short notice
**Job Types**: Full-time, Permanent
**Salary**: $2,200.00 - $2,800.00 per month
**Benefits**:
- Employee discount
- Health insurance
Schedule:
- Day shift
- Monday to Friday
Supplemental Pay:
- 13th month salary
- Performance bonus
**Experience**:
- Customer service: 1 year (preferred)
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