Service Desk Support

Tech Support / AdminJob Responsibilities:Enterprise Platforms Division, User Service Centre Sitting within Information Technology Department, the Tech Support/ Admin will be part of the team responsible fordriving the transformation initiatives in MAS’ end user computing environment, covering service, performance, quality and budget forecasting Service...

Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level - Desk support hour 7:30am to 7:30pm Monday to Friday, 7am to 2pm on Saturday - Working Hour - Monday to...

**L2 Service Desk Analyst** The core responsibility of this role is to resolve technical issues and fulfil service requests as efficiently as possible or escalating, if necessary, while maintaining a high level of customer satisfaction. This role is a point of escalation for both our Level 1 Support Team and Joiners, Movers, Leavers Team, who you will work...

You will be employed by Down for More Pte LTD which will be housing the brand **STRONG**. The Down For More (DFM) Full Time (FT) Front Desk Admin Staff will be responsible for the inner workings of their studio, including but not limited to; all facets of Customer Service Management, presentation of the physical studio space, and Management of the Online...

**Job Description & Requirements** **Duties and Responsibilities**: - To cover all Tour Desk on specific rotating schedule assigned by Senior Customer Service Executive - In charge of building rapport and relationship with hotel concierges, front desk and hotel staff - To give guests Courtesy or service call 3 hours after flight lands and coordinate with...

**Job Description & Requirements** **Duties and Responsibilities**: - Build and maintain rapport and relationship with hotel concierge, front desk and hotel staff - Maintain Tour Desk in terms of set up, list of brochures and maps - Assist hotel guests to plan for their vacation itinerary and recommend suitable tours - Assist hotel guests on booking...

**About the Role - Job Description** The Customer Service Support team acts as the primary interface between AETOS and our customers. We strive to provide efficient and professional solutions to world-wide customers, especially in Asia-Pacific. Meanwhile, we assist the compliance team to check the customer’s profile according to KYC policy. The team also...

**RESPONSIBILITIES**: - Responsible for running the front desk day-to-day operations, ensuring the quality and standard, and leading by example - Supervises, supports, trains and ensures front desk staff are informed of current promotions and activities - Performs administrative and financial reports such as tallying of daily closeout reports, tracking of...

Job Scope: - **Greet and assist all guests, including VIPs and regular customers, with warmth and professionalism**: - Register guests upon arrival, allocate rooms, and ensure accurate entry of guest details in the system - **Promote current packages, seasonal promotions, and membership sign-ups to walk-in and existing customers**: - Provide personalized...

**About AETOS** AETOS Capital Group Pty. Ltd. (AETOS) is a renowned Australian broker specializing in financial products trading services.AETOS Support Services is a wholly owned operational office within the AETOS Capital Group of companies. AETOS Support Services team in Singapore consists of the departments of IT, Dealing, Operation and Finance. **About...