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Front Desk
3 weeks ago
Job Scope:
- **Greet and assist all guests, including VIPs and regular customers, with warmth and professionalism**:
- Register guests upon arrival, allocate rooms, and ensure accurate entry of guest details in the system
- **Promote current packages, seasonal promotions, and membership sign-ups to walk-in and existing customers**:
- Provide personalized service by remembering the preferences of returning customers and preparing their preferred setup in advance
- **Handle cashiering duties including processing payments, issuing receipts, and balancing end-of-day sales**:
- Assist in festive or thematic decorations within the KTV premises to enhance the customer experience
- **Support the planning and execution of in-house events, customer appreciation nights, and promotional campaigns**:
- Answer phone, online, and walk-in inquiries regarding reservations, room availability, pricing, and services
- **Maintain cleanliness and order at the front counter and common areas**:
- Perform other administrative or operational support tasks as required by the manager
**Job Types**: Full-time, Permanent
Pay: $2,500.00 - $2,800.00 per month
**Benefits**:
- Health insurance
- Promotion to permanent employee
Schedule:
- Day shift
- Night shift
- Shift system
Supplemental Pay:
- Performance bonus
**Experience**:
- Front desk: 2 years (required)
**Location**:
- Singapore 179105 (required)
Work Location: In person
