
Network Security Engineer
3 days ago
**About the Role**
**A long established technology MNC with a strong presence globally, looking for an experienced Network Engineer** with **strong experience in maintenance and operations. **This role is required **to manage and resolve technical issues related to the network infrastructure**. You will report directly to the Manager.
- Manage, resolve, and take ownership of all assigned technical issues related to routing and switching, whether remotely or on-site.
- Provide technical support both remotely and on-site, including Incident Management and Problem Management.
- Escalate incidents, problems, and changes to the appropriate individuals or vendors based on established business rules, ensuring timely resolution of client service requests.
- Collaborate with vendors as necessary to achieve incident and problem resolution.
- Maintain and update detailed knowledge of clients' environments by regularly updating relevant documentation.
- Deliver high levels of customer service and effectively resolve problems and issues with clients in a constructive manner.
- Prepare adhoc reports as needed to meet contractual requirements.
- Contribute to ITIL-based processes to ensure successful service delivery and proactively propose solutions to enhance quality and productivity.
- Participate in client presentations as required.
- Responsible for any other ad hoc duties assigned.
**Requirements**:
- Diploma/ Bachelor in Computer Science /Information Technology or relevant field.
- At least 3 years of relevant working experience in relevant field and role, within CISCO environment.
- Possess CCNP or CCIE certification in Enterprise.
- Hands-on experience in installing, configuring, and troubleshooting Cisco routers, wireless devices, and switches.
- Familiarity with Cisco Routers, Switches, SD-WAN, DNA, Wireless products, as well as Meraki Switches, Routers, and Wireless products.
- Knowledge of VMWare NSX and VMWare Load balancers is an added advantage.
- Preferred familiarity with Aruba, Bluecoat, IronPort, F5, Checkpoint, FortiGate, or Juniper products.
- Possess a creative, analytical, and problem-solving mindset.
- Self-motivated and keen to learn new technologies
- Excellent analytical, problem solving, and time management skills.
- A desire to thrive in a hard-working, fast-paced and collaborative team.
- Great communicator, negotiator and team-player.
**About the Company**
**Our client offers the benefits of a work environment** that is hybrid and cohesive. You will enjoy **working with up-to-date technology, and opportunity for growth with ATTRACTIVE BONUS.**
**Interest & Apply**
EA Personnel Name: Janice Meidalina Salim
EA Personnel Registration No.: R1987396
EA License No: 07C5771
**Job Types**: Full-time, Permanent
**Salary**: $5,000.00 - $8,000.00 per month
**Benefits**:
- Dental insurance
- Flexible schedule
- Health insurance
- Parental leave
- Professional development
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- 13th month salary
- Commission pay
- Performance bonus
Work Location: In person
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