Front Office Executive

24 hours ago


Singapore J8 HOTEL PTE. LTD. Full time

Our Front Office Executive must provide our hotel guests with an exceptional and accommodating hotel experience, in our premium boutique Hotel.

The roles and responsibilities include:

- Check in customers and provide guests with directions to their rooms, with great courtesy and efficiency
- Inform customers of all on-site amenities and all relevant information that are needed to use them
- Handle and resolve guest complaints appropriately and positively
- Invoice and bill guests for their stay and services used
- Communicate with guests to better understand their individual needs, to provide them with the best service possible
- Need to work on rotating shifts, weekends and public holidays



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