Delivery Operation Specialist

3 days ago

Toa Payoh, Singapore Tesla Full time

Tesla participates in the E-Verify Program

What to Expect
Delivery is a very exciting time for customers who are preparing to take ownership of their Tesla. The Delivery Operation Specialist serves as a liaison between the local delivery and supporting teams to consistently and professionally prepare for customer deliveries. This position has a direct impact on our delivery promise as customers take ownership of their new vehicles.

What You’ll Do- Oversee and coordinate administrative responsibilities at the delivery center-
- Monitor and manage pipeline flow and appointment calendars to ensure an accurate and efficient delivery process.-
- Prepare, print and process delivery documents in an accurate and timely fashion-
- Work cross-functionally with other sales operations teams to verify sales orders, contracts and registration documents for accuracy.-
- Record information and ensure data quality in our CRM and other systems-
- Work with other departments such as service and logistics to coordinate vehicle shipment and prep-
- Develop and implement best practices to provide a superior ownership experience and reflect Tesla brand values-
- Other responsibilities: Perform other related duties as assigned, based on the business needWhat You’ll Bring- Excellent organization and communication skills
- Comfortable working in a fast paced environment
- Proven ability to work well with others in a team-
- Self-starter who is goal-oriented and highly motivated
- Superior attention to detail
- Willingness to work on a flexible schedule, according to activity volume
- Ability to work across multiple systems
- Bachelor's degree or equivalent combination of education and experience
- Administrative and customer-facing experience preferred
- At least 3 years relevant experience
- Business level of English skills
- Driver license holderTesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

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