Workplace Technology Associate

JLL supports the Whole You, personally and professionally.

Job DescriptionWe are looking for a team player who is obsessed about Digital Technology, problem solving and user experience focus. We are looking for a self-starter that knows how to bring the best of digital tools and data analytics to improve the dynamics of space experiences, services and the systems that encompasses it. We aims to create innovative space experiences that matter and nurturing the mindset among others. The role requires good appreciation of agile project management understanding, but also a good understanding of digital or “phygital” workplace software products and data acquisition tools. The successful incumbent will assist to support digital and data driven operations & maintain digital products/projects across all client's functions covering space & occupancy tools, data instrumentation, employee science data tools and core client digital tools.

Job Duties & Responsibilities
- With a focus on IT technical implementation on client's digital projects, to manage, support and execute works for new initiatives. Delivering products / outcomes end-to-end, while managing cost to meet target and budget cost as well as to provide value add to uplift employee / customer experience.
- Transform client’s real estate portfolio, people & places management tool, project management, facilities management, sustainability management, employee experience centred services into digital and data products
- Be part of an initiative team to deliver latest workplace technology (ie. Video Conferencing system, Meeting Room Booking system, Smart Lockers)

Who we are Looking For
- Generalists with experience in Design Thinking, Agile Coaching or project management, adopt a data and insights first principles in creative problem solving and with greater understanding of employee experience, user experiences or even from hospitality and customer experience sectors will also be considered highly

Required Experience
- Have minimum 2-3 years’ experience working in IT position.
- Excellent knowledge of technical management, information analysis and of computer hardware/software systems
- Expertise in IT management and data governance
- Preferably have experience or understanding of Cloud technologies, cyber security and office 365 and collaboration products(WebEx, Teams)
- Good written communication (in English) for reporting to all stakeholders at different levels, ability to convey issues concisely and accurately to all levels within the organisation
- Strong communicator - Interpersonal skills - ability to build productive working relationships and influence
- A degree in software technology development, data science & analytics, technology agile project development, workplace technology products or equivalent.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.