Retail Development Director, South Asia

2 days ago

Singapore GUCCI SINGAPORE PTE LTD Full time

**Role Mission**

Reporting directly to the President, South Asia & Pacific, the Retail Development Director plays a key role, as consultant and partner for all markets and cross functions - Making sure store organization is aligned with all standards and directions from HQ and are cascaded and implemented correctly.

**Key Accountabilities**
- Ensure client experience is executed exceptionally, with the support of effective Training, After-sales and Retail Operations - Ensure close monitoring of store KPIs, incentives, MTT, store structures are in place and executed seamlessly.
- Expert in the hub/market of all the tools and processes relating to performance management (NPS, RED, Luce, RetailNow, Target Setting Tool, MTT, any potential contests) and make sure that all relevant business functions of the area (TM, SM, RAM, GM) are fully familiar, to execute and drive performance.
- Point of reference for the performance onboarding of all key managerial retail counterparts - TM, SM, RAM.
- Coordinate, promote and support the implementation of all local initiatives (contests, training refresh, focus on specific indicators, etc), which impacts the performance of the retail organization.
- Collect and review, store action plans emerging from either global projects (NPS, RED) or specific business dynamics (KPI trends, product categories, etc) for analysis and subsequent results measurement.
- Collect and review, all the initiatives reaching the stores and impacting CAs / management activities, to ensure sustainable scheduling.
- Main point of contact on retail topics for local corporate teams (HR, client engagement, training, merchandising, VM), and coordinate the process for internal communication to stores.
- To understand commercial targets for the store network, and provide input through analysis, to drive performance.
- Responsible for adhoc reporting (eg. competitive benchmark) and analysis on retail performance.
- Understand store efficiency (both front and back of house) and propose action plans for process improvements.
- Support special projects such as Pop-ups, relocations, and renovations and in collaboration with Store Planning, work on the best alignment for store openings in the region.

**Key Requirements**
- Minimum of 8 years’ experience in Retail Development and at least 3-5 years in a senior management position, preferably in the luxury retail industry.
- Proven ability to create and execute successful retail excellence initiatives, yielding measurable results.
- Bachelor’s Degree in a business-related field, along with a proven track record of success.
- Sensitivity to the luxury fashion and the ability to grasp the uniqueness of our brand development requirements, needed for the achievement of the business objectives.
- Passionate about the brand and is aligned with its values.
- Drive and internalize the Humanocracy vision, where everyone is inspired to give their best.
- Team player, who is self-motived and committed, with an ability to influence team members to be successful.

  • Commercial Trainer

    2 days ago

    Singapore BULGARI SOUTH ASIAN OPERATIONS PTE LTD Full time

    As a **Commercial Trainer, South Asia **regional training team, your Mission is to support and develop the sales team in delivering the best client experience corresponding to our Commercial Training direction and contributing to the stores’ business goals across different channels. **Your Role** - Drive retail excellence KPIs (Mystery Shopping, NPS,...

  • Associate Director

    2 weeks ago

    Singapore HSBC Full time

    **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Global...

  • Business Development Manager – South East Asia

    2 weeks ago

    Singapore Adtran Full time

    Business Development Manager – South East Asia (Time & Sync / PNT Solutions) Join to apply for the Business Development Manager – South East Asia (Time & Sync / PNT Solutions) role at Adtran Business Development Manager – South East Asia (Time & Sync / PNT Solutions) 2 days ago Be among the first 25 applicants Join to apply for the Business...

  • Business Development Director, South Pacific Asia

    5 days ago

    Singapore RINA Full time

    **Posting Date**:25 Nov 2024**City**:Singapore**Location**:Singapore, SG, 339510**Contract Type**:Permanent**Division**:Marine Asia Region**Level of experience**:Senior- RINA is currently recruiting for a **Business Development Director, South Pacific Asia Marine** to join its office in **Singapore** within the Marine Asia Region Division.**Business...

  • Store Planning Director, South Asia

    2 weeks ago

    Singapore Louis Vuitton Full time

    POSTE The role is central to steering project planning and execution in South Asia. This leader collaborates with Headquarter, internal stakeholders, external consultants, and architects to ensure specifications and work plans meet business objectives. The position demands strong partnership capabilities, strategic alignment, and meticulous project...

  • Sales Director South East Asia

    2 days ago

    Singapore Sportradar Full time

    Sales Director South East Asia role at Sportradar Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Sportradar Company Description We're the world's leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators,...

  • Business Development Director, South Pacific Asia Marine

    5 days ago

    Singapore RINA Full time

    **Posting Date**:10 Jun 2025 **City**:Singapore **Location**:Singapore, SG, 339510 **Contract Type**:Permanent **Division**:South Asia Pacific Marine **Level of experience**: - RINA is currently recruiting for a **Business Development Director, South Pacific Asia Marine** to join its office in **Singapore** within the South Asia Pacific Marine...

  • Client Development Executive, South East Asia

    6 days ago

    Singapore Van Cleef & Arpels Full time

    Reference Code: 99291**Client Development Executive, South East Asia**: - Singapore, 01, SG- Permanent**Who are we?** A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with...

  • Retail Excellence Intern, South Asia

    6 days ago

    Singapore Louis Vuitton Full time

    Poste The primary objective of this role is to work on Retail Excellence projects to enhance customer experience, clienteling and provide insights to increase retail performance with business intelligence tools and best practices sharing across South Asia zone. Missions Client Experience - Assist in identifying gaps and areas for improvement in the...

  • Total Rewards Director, Asia

    2 weeks ago

    Singapore Sephora Asia Pte Ltd Full time

    Total Rewards Director, Asia **Profile**: **SEPHORA **is the world’s leading omni-channel prestige beauty retail brand, and a division of LVMH - Louis Vuitton Moët Hennessy. Since our inception in 1969, we have been disrupting the beauty retail category and status quo, breaking conventions to change the way the world sees beauty. As the only truly global...