Group Manager, Project/program Management

**Role Overview**:
As a Group Manager, Program/Project Management, you will be responsible for ensuring successful delivery of projects as measured by schedule, budget, customer satisfaction and deliverable quality performance measures. This role will actively support sales and will be accountable for estimating, planning, mobilization, execution, and successful closure of projects. During the project life-cycle, you will communicate status with regular frequency, manage risks and will issue and monitor financial performance according to in place agreements made between Avanade and the customer.

**Key Role Responsibilities**:
**Day-to-day you will**:

- Manage issues and risks associated with the project, including balancing scope, schedule, budget, quality, and risks, and will manage aspects through formal change management mechanisms
- Develop, implement, and maintain a detailed project work plan, including appropriate controls, governance structures and monitoring to ensure on-time, on-budget, and quality outcomes
- Ensure accurate development and traceability of requirements during project lifecycle
- Manage the change enablement process throughout project duration
- Manage client expectations, updates and buy-in, including representing Avanade at governance meetings
- Manage and develop customer relationships and perceptions to achieve mutual goals
- Manage Avanade and subcontractor staff assigned to the project.
- Determine the project approach, staffing, responsibilities, and schedule
- Ensure that project resources receive any necessary training and are used effectively
- Engage and manage appropriate onshore, offshore, and near shore workforces, including Service Licensing Agreements (SLAs)
- Assist in the sales process, including estimating work effort and expenses using Avanade's standard tools

**Key Role Skill & Capability Requirements**:
**Technical skills and knowledge**:

- Demonstrated ability to think and work systematically and logically
- Good understanding of contract terms and interpretation
- Demonstrated understanding of key Project/Program Management disciplines (estimating, work planning, contract management, scope management, user acceptance, etc.)
- Experience in customer expectations management
- Demonstrated experience employing project management methods, tools, techniques
- Working knowledge of Microsoft platform technologies
- In-depth knowledge of Microsoft Project and Team Foundation Server (TFS)
- Good knowledge of Earned Value reporting Other skills and knowledge:

- Clear and concise oral and written communication
- Negotiation skill
- Results oriented / self-directed ability to drive change in unstructured environment
- Good client interface and presentation skills
- Good business acumen
- Time management skills
- Customer oriented attitude and good interpersonal skills
- Good people management skills, including ability to lead a team and mentor individuals in career growth

**Preferred Certifications**:
Project Management Institute (PMI) PMP certification preferred, but not required - DMA II completion

**Preferred Education Background**:
You likely have a Bachelor's degree in business or technology-related field (or equivalent).

What we offer you
Come for the distinctive experiences you have helping forward-thinking corporations, non-profits, and governments push the boundaries of digital innovation. Stay for the limitless learning opportunities that encourage you to master Microsoft and pursue big ideas. Enjoy ambitious growth for yourself as part of Avanade’s people-first culture with benefits like employee share purchasing, flexible work arrangements, a commitment to diversity and inclusion, and competitive pay.