System Operation Engineer

2 weeks ago

Singapore Sea Limited Full time

Engineering and Technology - Corporate IT, Singapore
- Experienced (Individual Contributor)
- Corporate IT is the backbone of our business. Our team helps Sea develop a competitive advantage through defining our technology objectives, assessing solution options, and devising technical solutions that help us achieve both strategic goals and meet operational requirements. As a part of our team, you’ll help deliver seamless IT experiences and support to our employees at Sea by providing responsive helpdesk service, stable networks and reliable IT systems.
- As a System Operation Engineer, you will be part of our Technical team and responsible for corporate core system solutioning and architecture, implementation of various technical solutions to meet corporate requirements, and providing technical support in a fast-paced and demanding environment.
- Assist in analyzing requirements and performing system solutioning, planning, installation, and setup of system architecture.
- Support enterprise-level designs for Active Directory, and assist in implementation, enhancement, and maintenance.
- Perform problem/issue identification and resolution; work across multiple teams and vendors to identify the root cause and find suitable workarounds or solutions.
- Maintain comprehensive documentation for system configurations, procedures, and troubleshooting guides to enhance knowledge sharing and operational efficiency.
- Continuously evaluate and recommend improvements to IT systems and processes, driving innovation and operational excellence.
- Propose and implement enhancements in key areas such as automation, system integration, and business process reengineering to optimize operational workflow.
- Perform routine system reliability maintenance and monitoring, ensuring that servers and services are monitored, backed up and recoverable.
- Ensure servers are regularly updated and secured against the latest security threats.

**Job Requirements**:

- Bachelor's degree or higher in Computer Science/Information Technology or relevant field
- Minimum 3 years of relevant experience operating in a similar role
- Experience in administering enterprise-level Active Directory is a must.
- Experience with administering VMware vSphere and vCenter is a must.
- Experience in Linux Administration is highly advantageous.
- Microsoft, VMware vSphere or Linux certification are advantageous.
- Familiar with containerization, scripting, automation and DevOps tools such as Ansible is a plus.
- Experience with Microsoft Entra (Azure) management is a plus.
- May be required to provide on-call support.
- Initiative, enthusiasm and willingness to learn in a fluid and fast-paced environment.
- Has passion for technology and wants to make a difference with technology solutions.
- Good interpersonal and communication skills to interact effectively at all levels.
- Strong analytical and troubleshooting skills

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