Global Content Quality Assurance Specialist

1 week ago


Singapore TikTok Full time

Responsibilities
About Us
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

About the Team
The Livestream Team is committed to creating real-time interactive scenes, As a new form of content, Livestream creates value for all parties in the ecology. Livestream provides users with a unique consumption experience and further generalizes content. It is also a new way of employment to provide more direct fan interaction and deepen relationships with authors; It provides healthy and objective revenue to the platform and promotes content exclusivity. It also serves as a "new infrastructure" for expanding ecological boundaries.

**Main Responsibilities**:
1. Responsible for monitoring international LIVE content quality to ensure first-class moderated content & Quality assurance.
2. Thorough data analysis, summarize and feedback problems & handle necessary escalation and form a quality inspection report.
3. Work closely with other departments to respond immediately to relevant operation needs.
4. Participate in the development of quality inspection standards and continuously optimize the process and system platform.

**Qualifications**:
1. BA/BS degree or equivalent practical experience.
2. Proficiency in English as a working language and fluency in Thai is required to review contents.
3. In-depth contact with local customs and culture, is highly sensitive to social news.
4. Possesses strong learning ability, cross-department communication, and collaboration skills; overseas working/ training is a plus.
5. Able to work under mínimal supervision and have strong logic/ common sense related to job nature.
6. Familiar with office software such as Excel, Word, etc. With data processing experience and other data analysis capabilities are preferred.
7. Good communication skills, able to abstract problems and find solutions proactively.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.


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