Learning and Development Manager

**Description**:
The Learning & Development Manager supports the organization’s efforts to build a culture of learning, enhance onboarding experiences, and develop skills gaps closing strategies that align with business priorities. This role also leads the Diversity, Equity, and Inclusion (DEI) initiatives.

As a key member of the Talent & Organizational Development team, the Learning & Development Manager reports into the Head of Talent and Organization Development and works closely with stakeholders, including People & Culture (P&C) Partners, business leaders, and employees, to ensure workforce readiness and continuous development across all levels of the organization.

**Key Responsibilities**:
**Learning & Development**
- Design, implement, and evaluate scalable learning programs that address organizational goals, including sales and technical skills, leadership development, and soft skills.
- Lead onboarding programs to provide employees with a positive and engaging start to their journey, ensuring alignment with organizational culture and values.
- Partner with business leaders to conduct training needs assessments and create customized learning solutions for teams and individuals.
- Leverage innovative learning technologies and approaches to create engaging, accessible, and measurable training experiences.
- Foster a culture of continuous learning and professional growth through regular communication, recognition, and program participation.

**Onboarding Excellence**
- Manage and continuously improve the employee onboarding experience to enhance retention, engagement, and time-to-productivity.
- Collaborate with cross-functional teams to ensure seamless onboarding processes, integrating DEI principles and organizational values.

**Skills Mapping & Career Development**
- Collaborate with the Head of Talent & Organizational Development to design and implement a skills mapping framework that aligns with business objectives and future workforce needs.
- Develop resources and tools to support employees and leaders in understanding career paths, skill requirements, and opportunities for development.
- Contribute to the shift toward a skills-based approach in talent management, enabling employees to explore squiggly career paths and project-based opportunities.

**Diversity, Equity & Inclusion (DEI)**
- Drive the DEI ambition and work with DEI work groups to develop and implement initiatives that promote diversity, equity, and inclusion in the workplace.
- Collect and analyze data to track the effectiveness of talent management and DEI programs and initiatives and use insights to continuously improve and refine strategies.
- Embed DEI principles into all learning and development initiatives to create inclusive and impactful experiences for employees from diverse backgrounds.
- Partner with leaders and P&C Partners to deliver training and workshops focused on unconscious bias, inclusive leadership, and allyship.
- Ensure fair and unbiased hiring and career progress practices.

**Employee Engagement**
- Support the Head of Talent & Organizational Development in employee engagement initiatives, including analyzing engagement survey data and contributing to action plans.
- Promote initiatives that enhance employee satisfaction, wellbeing, and connection to organizational values.

**Skills, Knowledge & Expertise**:

- Bachelor’s degree in Human Resources, Organizational Development, Education, or a related field; a Master’s degree is preferred.
- Minimum of 5 years of experience in Learning & Development, onboarding, or related fields.
- Experience implementing skills mapping frameworks and supporting career development strategies.
- Knowledge of DEI principles and proven experience embedding them into learning and onboarding programs.
- Familiarity with learning management systems (LMS) and other digital learning platforms.
- Strong project management skills with the ability to manage multiple initiatives simultaneously.

**About Human8**:
We're Human8, the human-driven consultancy, that connects brands with people and culture to drive positive change.

Human8 is the coming-together of 10 game-changing agencies from around the world: InSites Consulting, Direction First, Columinate, eÿeka, Join the Dots, ABN Impact, Answer Global, Space Doctors, Gongos, and Happy Thinking People.

We unite a creative, smart and ambitious group of +900 people across 23 locations under one vision: making brands more human by better understanding people and culture, empowering brands to take action, and enhancing the lives of the people they serve.