
Customer Service Executive
4 days ago
**Immediate Vacancies**
- Basic $3,000 with _yearly increment_
- High Commission
- AWS bonus
- Bonus 2 times a year
- Annual leave up to 21 days (Sunday & Public Holiday off)
- Medical and Insurance Coverage
- Central working location
- Next to MRT Station
- Meals Provided
- Exclusive Staff Benefits on our aesthetic treatments
- Opportunity to embark on Outlet Supervisor Grooming Program
Job Responsibility
- Provide first level of support and customer service
- Require to listen, probe to clarify and understand customer needs
- Escalate problems or issues promptly and resolve customer queries
- Building rapport with clients from provided leads and sources through phone calls and text
- Administrative duties as required
- Send reminders to clients for upcoming appointments
Job requirement
- Minimum 1 Year(s) of experience in Similar Position
- Good interpersonal and communication skills
- Able to commit retail hours
- Able to converse in English and Mandarin (to answer chinese-speaking enquiries)
- Requires a sense of urgency
- Able to work independently with mínimal supervision
- Good team player, positive attitude and willing to learn
Interested Participants please submit your CV
**Job Types**: Full-time, Fresh graduate
Pay: $3,500.00 - $4,800.00 per month
**Benefits**:
- Additional leave
- Food provided
- Parental leave
- Professional development
Schedule:
- Day shift
- Early shift
- Holidays
- Shift system
- Weekend availability
Supplemental Pay:
- 13th month salary
- Attendance bonus
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
**Experience**:
- Customer service: 1 year (preferred)
- Beauty Industry: 1 year (preferred)
Work Location: In person
Expected Start Date: 04/11/2024
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