Vmware Operations Engineer
4 days ago
**Executive Summary**
Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.
We are looking to hire a **VMware Operations Engineer**to support our client in Singapore which is a top **global investment bank**.
- Possess at least **3 years**of relevant VMware experience
- Experience in **VMware Horizon**and **VCentre**is required
- Proficiency in troubleshooting **VDI**performance and connectivity issues.
- Strong understanding of ITIL frameworks, including incident, problem, and change management.
- Familiarity with ITSM tools (e.g., ServiceNow, BMC Remedy) for managing service requests and incidents.
- Strong understanding of VDI components such as connection servers, desktop pools, golden images, and linked clones.
- Hands-on experience with VMware ESXi, vCenter, and virtual machine management.
- Familiarity with Active Directory, Group Policy, and user profile management in a VDI context.
- Solid understanding of networking principles (DNS, DHCP, VPNs, etc.).
- Knowledge of monitoring tools such as VMware vROps or similar.
- Understanding of storage technologies, including SAN and NAS, in relation to VDI.
- Experience in Powershell Scripting will be an advantage
- Willing to do weekend work on Sat and Sun, once a month on rotational basis.
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