Service Leader

2 weeks ago

Central Singapore Emprego SG Full time

**Location**

Singapore, Central Singapore

**Job Type**

Permanent

**Salary**

$1,800 - $2,300 Per Month

**Date Posted**

31 seconds ago

Additional Details

**Job ID**

8286

**Job Views**

1

**Job Description**:
Roles & Responsibilities

At Cedele, we believe that people are just as important as the food we serve. We take pride in being a company with a heart, and we provide a supportive, nurturing working environment through coaching, training and development programs. WE are always on the lookout for enthusiastic people to grow with us - individuals who are passionate about life, food and the human connection. If that's you, we'd love to hear from you

**Job Summary**:
As a Service Leader, you will need to support the overall operations such as managing various stations and your team members to ensure smooth and efficient work flow are within the company guidelines.

**Duties and Responsibilities**:

- Staff Management:_
- Instilling positive staff motivation and discipline
- Supervise the activities of Café Associates, Café Baristas and other team members and ensures they are carried out effectively
- Periodically train new team members
- Good leadership skills, guiding and coaching team members
- Operations Management:_
- Ensure food and beverages are prepared according to our Standard Operating Procedures and Recipes
- Compliance with food safety regulations and quality controls
- Solicit feedback from customers, resolve customer issues and/or enquiries
- Ensure hygiene regulations and upkeep of store cleanliness
- Any other adhoc duties base on operational needs
- Financial Management:_
- Cash handling according to Company procedures
- Maintain stock levels and products are sufficiently stocked
- Handling opening set-up and closing reports
- Minimise wastages and ensure cost control
- Cafe Ambience:_
- Upkeep and maintain station and store cleanliness
- Ensure lightings, music, signages are in good working condition
- Ensure digital menus, marketing collaterals are up-to-date
**Experience and Qualifications**:

- Basic knowledge in interpreting reports and work scheduling
- Minimum 2-years working experience as a supervisory role
**Personality and Competencies/Skills**:

- Enjoys interacting with people and serving customers
- Ability to work as a team
- Friendly, Outgoing and Confident
- Able to work shifts, weekends and Public Holidays
- Possess basic computer skills (Outlook, Excel, Word)
- Able to manage cost effectively and resources efficiently to achieve productivity
- Serve with pride

Tags

service

leader

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