Officer, Guest Services

Job Overview">This role is responsible for overseeing day-to-day operations to deliver a high level of service to our guests consistently. It involves monitoring and ensuring the quality of food & beverage, guest services, hygiene, cleanliness and tidiness to achieve total customer satisfaction and meet company standards.">Oversee daily operations to ensure...

Summary Come join us to express your Andaz as **Guest Services Officer - Guest Services Centre **(conventionally known as Call Centre) if the following describes you. You are service-oriented and passionate in achieving customer satisfaction. You are also a good team-player and at the same time a confident individual, willing to learn and take on new...

**Summary** Guest Services Officer focuses on customer service and foster relationships with other departments to ensure that guests’ needs are met. He/She is responsive to activities that take place at the Front Office area and is a point of contact for guest upon their arrival until their departure from the hotel. **Responsibilities**: - Be part of...

Roles & ResponsibilitiesAt Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred...

**Job Highlights**: - Positive Working Environment - Fixed Allowances - AWS + Quarterly Performance Incentive Bonus - Career Growth **Guest Service Officer Job Description**: A Guest Service Officer is a professional responsible for providing efficient and courteous guest service. Serving as the initial point of contact, they play a vital role in creating...

1) Provide quality customer service; greet visitors and guests in a friendly and engaging manner ensuring a smooth and timely check-in & check-out during their stay. 2) Thorough understanding of all hotel room categories, room rates and other general product knowledge necessary to perform Front Office operations 3) Proactively assist guests in an...

Summary Join us at Andaz Singapore, the first Andaz hotel in South East Asia! Andaz meaning “personal style” in Hindi, is infused with character and weaves itself into the fabric of its locale. Andaz Singapore, strategically located in the city's Ophir-Rochor district, sets to offer the rich cultural experiences embedded in the neighborhood,...

Reddoorz is southeast Asia's largest and fastest growing, technology-driven hotel management & booking platform. With over 2000 properties across Southeast Asia, our vision is to enable people to travel more and provide an affordable, reliable stay in all major cities and destinations. Customers who book RedDoorz can expect to enjoy a great experience...

Roles & Responsibilities The Guest Service Officer orientate and give assistance to guests, as well as providing necessary information. S/he reports directly to the Chef Concierge. Primary Responsibilities: Welcoming guests upon their arrival at the hotel and assist them in handling their luggage and directing them to the front office reception for...

**Job Highlights**: - Meal allowance provided - Attractive packages - Bonus & AWS provided **Job Description - Responsible for greeting every guest upon arrival - Prepare documents and keys required for registration - Register arriving guests and assign rooms - Process guests' departures, calculate charges and receive payments - Make, confirm, cancel and...