Pre-sales Manager

6 days ago

Singapore Verint Systems Inc. Full time

Matrix management of the presales resources within ASEAN
- Ownership to support all ASEAN sales opportunities with the applicable sales representative
- Direct interaction with key customers to become a trusted advisor, build roadmaps & work with the sales team for strategy execution
- Communicate as part of the APAC team and work together in order to produce best solution which shall fullfill customer’s requirements
- Performance planning and management of the ASEAN presales team
- Act as the primary solution interface to customers as well as to our sales team, owning the technical responsibility for requirements analysis, solution architecture and design.
- Work with our sales team to make our solution sales pitches and design work match customers’ business needs and environment.
- Lead the production of deployment architecture and solution level design document.
- Be innovative, continuously think and asses the next step, and be one step ahead of our customers.
- Execute demo and presentation to show the value of Verint solution not only for prospect but also marketing activities.
- Work with the ASEAN sales and management team to define and execute the local Go-To-Market strategy.
- Position and present the proposed solution to end users, technical staff, operations, senior managers and C- level.
- Organize training sessions for channels and alliance professionals on how to sell and position the Company and its solutions for the Contact Centre market.
- Take ownership for drafting and managing high quality responses to RFPs and RFIs.
- Build a strong working relationship with the relevant groups within Verint including engineering, sales, services, alliances and business partners where appropriate.
- Assist in the selling process of Verint Systems solutions to prospects and current customers.
- Participation in trade shows / events
- Drive partner strategy an enablement across the ASEAN region

**Total Number of Subordinates
Approx. 3 subordinates (Singapore, Philippines and Thailand)

**People Specification
Education and Experience Requirements:

- A Bachelor or Master degree in a technical and/or business discipline
- Five years industry experience in telecommunications / call center technology
- Five years experience in presales / solution consulting
- Three years people management experience in a presales / solutions capacity

**Requirements**:

- Knowledge in the following areas: VoC, WFM, BI, BO, CTI, CRM, Voice recording, PBX/ACD, Web/Internet, SQL server, Database knowledge, computer H/W & networking
- Strong presentation and demo capabilities
- Strong verbal/written communication skills (English)
- Self-motivated, highly organized and team-oriented
- Must demonstrate a high level of technical expertise and experience
- Must have good commercial judgment and be capable of working in an aggressive sales environment

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