Operations Manager

7 days ago


Singapore SYNERGY MARKETING PTE. LTD. Full time

Job Title: Operations Manager - Salon

Company: Regrow Herbal Hair Treatment

Location: Kallang, Singapore

Regrow Herbal Hair Treatment Pte Ltd is a leading name in the hair care industry, specializing in herbal treatments for hair and scalp health. Committed to providing exceptional services, we are expanding our team and looking for a dynamic and experienced Operations Manager for our salon located in Kallang, Singapore.

**Job Description**:
**Responsibilities**:
Operational Leadership:

- Manage and supervise all aspects of salon operations, ensuring a seamless and efficient workflow.
- Implement and enforce standard operating procedures to maintain high service standards.

Staff Management:

- Recruit, train, and lead a team of salon professionals, ensuring a positive and collaborative work environment.
- Conduct regular performance reviews and provide ongoing training and development opportunities.

Customer Service:

- Able to communicate in English and Mandarin.
- Foster a customer-centric culture, ensuring a high level of customer satisfaction and loyalty.
- Address customer inquiries and concerns promptly and professionally.

Inventory and Supplies Management:

- Monitor and manage salon inventory, ensuring adequate supplies for daily operations.
- Coordinate with vendors for timely replenishment of products and supplies.

Quality Assurance:

- Implement quality control measures to ensure services meet or exceed established standards.
- Continuously assess and improve salon processes for enhanced efficiency and client satisfaction.

Financial Management:

- Monitor and manage salon budgets, expenses, and revenue targets.
- Implement strategies to maximize profitability and achieve financial goals.

Administration and Reporting
- Consolidate, prepare, and present reports to directors and managers

**Requirements**:

- Diploma or degree in Business Management, Hospitality, or a related field.
- Minimum of 5 years of experience in salon management, with a proven track record of success.
- Strong understanding of the hair and beauty industry.
- Exceptional leadership and team management skills.
- Effective communication and interpersonal abilities.

Availability:

- Immediate availability to start in the role.

Compensation:

- Salary around SGD$6,000 - SGD$15,000 with commission, incentive, and reward based on performance.
- Competitive salary commensurate with experience and qualifications.

If you meet the above requirements and are ready to take on a leadership role in a thriving salon environment, we invite you to apply. Please submit your resume highlighting your relevant experience and achievements in salon management.



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