Customer Experience Executive

1 week ago


Singapore Aftershock PC Full time

Location: Singapore

Position Type**:Full Time**

Salary Range**:SGD2,000 - SGD2,500**

Do you love PC hardware? are you someone all your friends look for when building their ultimate rig? Do you get a sense of satisfaction in helping others to build their perfect PC?

Join Singapore's leading custom pc company and help to deliver the ultimate custom PC experience in the region. You will provide first line technical after sales support to our customers to ensure for an unmatched boutique custom PC experience.

**Responsibilities**:

- Work as part of our admin team to ensure customers the best possible experience on all fronts of the company.
- Follow up with customer inquiries and requests
- Help customers troubleshoot their computers and arrange for servicing requests
- Coordinate and ensure that all KPIs are met in customer engagement

**Requirements**:

- Customer service centric mindset is a must
- Knowledgeable in computer hardware
- Experience with customer service is a plus
- Passion and absolute love for PC Hardware and Software



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