
Workforce Welfare Coordinator
2 weeks ago
Facilitating cross-channel feedback from customers and employees to management and executive teams
- Working with team leaders, managers and department heads to learn departmental needs and goals
- Ensuring that all activities conform to local, federal, industry and company standards
- Observing, reviewing and analyzing processes to identify inefficiencies and areas where improvements could be made
- Identifying and resolving any problems in the production process
- Designing and maintaining clear operational guides to ensure consistency of operations
- Delivering reports to department heads, management teams and boards of directors to provide insight into the overall efficiency of the organization
- Collaborating with management and executives to set departmental and organization-wide goals
- Social Support & Welfare Responsibilities:
1.Developing and implementing welfare plans for employees experiencing stress, injury, or
adjustment difficulties. Providing informal check-ins and emotional 2.support to workers on-site. Referring staff to external mental health professionals or community-based support services when
appropriate.
3. Assisting new staff in onboarding by educating them about available support resources. Monitoring and documenting wellness-related cases and follow-up plans in compliance with
internal confidentiality protocols. Facilitating communication between workers and support staff or HR on mental health and
wellness matters.
- Manpower Coordination & Administrative Duties:
- Scheduling daily manpower deployment and monitoring attendance and productivity. Liaising with subcontractors, vendors, and internal project teams to ensure workflow alignment
**Requirements**:
- Good time management, prioritization and multitasking abilities
- Excellent interpersonal skills to build strong relationships with colleagues
- Effective communication, including speaking, writing and active listening
- Able to give and receive feedback and constructive criticism from a variety of channels
- Great strategic planning and problem-solving skills
- Methodical about analyzing processes and systems to fully understand their functions
- Proactive research skills used in seeking out opportunities to advance and improve the organization
- Strong project management skills
- Collaboration and teamwork skills
- Leadership skills, like motivation, goal-setting and monitoring progress
- Comfortable in a high-pressure environment
- Need to work weekends when needed.(Sunday/Public holiday)
- 6 woking days in a week.
- Need to receive every phone calls of our clients.
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