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Ground 1509 : Brand Executive/customer Loyalty

3 weeks ago

Singapore GROUND 1509 LLP Full time

We are seeking a passionate and creative Brand Executive/Customer Loyalty Executive who will play a key role in driving the growth of Ground 1509's brand equity and enhancing the customer experience and loyalty. In this dynamic position, you will be responsible for implementing strategic plans and initiatives that focus on the brand, customer experience, and loyalty, with a particular emphasis on our online storefront. Your market research activities will help forecast emerging market needs that are relevant to our organization, allowing us to stay ahead of the competition.

**Responsibilities**:

- Develop and execute strategic plans and initiatives to enhance Ground 1509's brand equity and customer loyalty.
- Conduct market research activities to identify emerging market needs, staying informed about industry trends and customer preferences.
- Collaborate with the marketing team to ensure brand compliance and consistency across all organizational touchpoints.
- Drive the customer experience strategy, ensuring that every interaction aligns with our brand identity and meets or exceeds customer expectations.
- Work in a fast-paced environment, effectively multitasking to manage various brand and customer loyalty projects simultaneously.
- Foster a collaborative and people-oriented work culture, collaborating closely with cross-functional teams to deliver impactful results.
- Continuously learn and stay updated on industry best practices and emerging trends to proactively contribute to the growth and success of the organization.

**Requirements**:

- Strong knowledge of market research methodologies and tools to gather insights and forecast emerging market needs.
- Meticulous attention to detail, with the ability to maintain brand identity and compliance throughout the organization.
- Energetic and collaborative mindset, with exceptional interpersonal skills to build effective relationships with team members and stakeholders.
- Proven ability to work independently and efficiently in a fast-paced environment, effectively managing multiple projects and deadlines.
- Fast learner with a passion for continuous growth and improvement.

We appreciate all applicants' interest; however, only those selected for an interview will be contacted.