Current jobs related to CRM Executive - Singapore - Tiffany & Co.

  • CRM Executive

    3 days ago

    Singapore Morgan Philips Executive Search Full time

    You will be joining the world leader in luxury goods where they major in Wine & Spirits, Fashion & Leather Goods, Perfumes & Cosmetics, Watches & Jewelry and Selective Retailing. The brand is one of the world's leading international fashion houses with a strong market presence in Singapore. They are currently looking for a CRM Executive to manage and execute...

  • CRM Executive

    1 week ago

    Singapore WATSON'S PERSONAL CARE STORES PTE LTD Full time

    **Who We Are Looking For?** As the CRM Executive, he/she will be part of the CRM team in driving conversion, retention, engagement and reactivation for Watsons Singapore membership programme (one of the largest loyalty programme in Singapore) and delivering CRM KPIs. **What Awaits You**: - Assist to develop and execute effective member lifecycle campaigns...

  • CRM Executive

    2 weeks ago

    Singapore Eight Talons Consulting Pte Ltd Full time

    Title - CRM Executive **RESPONSIBILITIES** - Develop and manage the company's Customer Database, ensuring data completeness, cleanliness and accuracy. - Analyzes Customer Relationship Management (CRM) system data in response to sales and brand initiatives or enquiries records such as customer information, call patterns, demographics etc to identify facts...

  • CRM Executive

    2 weeks ago

    Singapore Watson's Personal Care Stores Pte Ltd Full time

    **Who We Are Looking For?** As the CRM Executive, he/she will be part of the CRM team in driving conversion, retention, engagement and reactivation for Watsons Singapore membership programme (one of the largest loyalty programme in Singapore) and delivering CRM KPIs. **What Awaits You**: - Assist to develop and execute effective member lifecycle campaigns...

  • CRM Executive

    6 hours ago

    Singapore Nestle Full time

    **Position Snapshot**: Location: Eightrium, Changi Business Park, Singapore Company: Nestlé Singapore Type of contract: Permanent **Position Summary**: Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of...

  • CRM Executive

    3 days ago

    Singapore CLUB 21 PTE. LTD. Full time

    **Job Summary** You will be part of the CRM Singapore team to develop the programme and implement effective CRM marketing strategies to maximize customers engagement and brand loyalty. **Responsibilities**: - Propose, execute campaigns and organize experiential events to engage customers. - Secure New Privilege / Redemption Partners for the Club 21 Card...

  • Executive, CRM

    6 days ago

    Central Singapore Sime Darby Full time

    Company: Vantage Automotive Limited **Responsibilities**: BYD NPS and Mystery Shop Program - Leading and managing BYD NPS for VAL and BYD dealers to ensure that NPS targets are met monthly - Identify gaps and ensure improvement plans are executed on time - Regular checks on dealer’s showrooms and service centres to ensure NPS requirements are...

  • Junior CRM Executive

    5 days ago

    Singapore BHG (SINGAPORE) PTE. LTD. Full time

    **Job Description & Requirements**: BHG is a Company undergoing a major transformation - we are creating exclusive designer quality merchandise at affordable prices, and bringing these desirable international brands to your doorstep. We’re changing rapidly - our merchandise, our stores, our entire customer experience - and we are looking for people who...

  • Executive, CRM

    6 days ago

    Singapore VANTAGE AUTOMOTIVE LIMITED Full time

    Vantage Automotive Limited is a proud member of the Sime Darby Motors Group, driven by a customer-first culture guided by our ethos of trust, reliability and quality. As the official distributors for Peugeot, Ford and BYD in Singapore, and a provider of extensive aftersales and roadside assistance services via our Quick Lane Service Centre, we tap on our...

  • CRM Executive

    3 days ago

    Singapore CAPITAL HUMAN RESOURCE MANAGEMENT PTE. LTD. Full time

    Our Client, in the **Automotive Industry **located **Across Singapore **has opening for **CRM Executive. **Overview** The CRM Executive plays a key role in the management of the CRM systems and its associated processes, campaigns and events, and evaluates data insight and information to develop effective and efficient CRM strategies and activities to...

  • CRM Executive

    2 weeks ago

    Singapore People Profilers Full time

    Job Responsibilities Leading and managing NPS for company and dealers to ensure that NPS targets are met monthly. Managing and leading franchise brand ownership benefits programs and CRM activities. Ensuring timely submission of signups to program partners. Ensure all CRM activities related to the franchise brands are executed according to the requirements...

  • Marketing CRM Executive

    1 week ago

    Singapore FLINTEX CONSULTING PTE. LTD. Full time

    Roles & ResponsibilitiesJob Summary:•We are seeking an experienced and skilled Marketing and CRM Executive to develop and implement marketing strategies and manage customer relationships to drive business growth and brand loyalty for our brand. •The successful candidate will lead marketing and CRM campaigns and collaborate with cross-functional teams to...

  • CRM Executive

    7 days ago

    Singapore F J BENJAMIN (SINGAPORE) PTE LTD Full time

    **Job Description - Manage the annual and new product launch mailing campaigns - Coordinate with vendors on rolling these out - Coordinate with brands and retail operation department - Propose and build new tools to be developed locally as needed - Analyze direct mailing activities results and make proposal for improvement Propose local CRM & e-CRM strategy...

  • CRM Executive

    1 week ago

    Singapore F J BENJAMIN (SINGAPORE) PTE LTD Full time

    1 year exp **Roles & Responsibilities** - **Propose local CRM & e-CRM strategy and action plans** - Analyze results and impact of current CRM action plans - Create and implement new CRM programs - Benchmark competitors programs in the fashion lifestyle goods sector - Coordinate with brands, in order to adapt corporate guidelines to market specificities -...

  • CRM Manager

    2 weeks ago

    Singapore CHARLES & KEITH (SINGAPORE) PTE. LTD. Full time

    The Customer Relationship Management Manager will be responsible for the realization of organisation’s total CRM strategy and be the core owner for the implementation of programs and processes to analyse customer needs, drive sales and create an overall positive customer experience. **Responsibilities**: - Plays the main role of managing the business’s...

  • Head of CRM

    2 weeks ago

    Singapore CHARLES & KEITH (SINGAPORE) PTE. LTD. Full time

    As the head of CRM, you will be an integral part of the Charles and Keith, contributing to increased customer value, brand strength, and sales growth. Your primary responsibility is to ensure a robust customer insight-driven CRM, Loyalty and Omni-Channel function. By aligning with cross-functional goals, you will drive omni-channel sales performance,...

  • CRM Director

    2 weeks ago

    Singapore Crypto.com Full time

    **Responsibilities**: **Strategy and Leadership** - Team Leadership: Lead and mentor a high-performing team of CRMs, fostering a culture of collaboration, accountability, and high performance. - Vision Development: Establish and execute comprehensive and automated lifecycle CRM strategies that effectively guide customers through their pre or post-purchase...

  • Senior CRM Executive

    1 week ago

    Singapore PEOPLE PROFILERS PTE. LTD. Full time

    Roles & Responsibilities Responsibilities Oversee and enhance the CRM system, ensuring it meets business needs and runs smoothly. Manage CRM-related projects from planning to execution, including customization, integration, testing, and deployment. Ensure accurate data transfer into the CRM system and maintain data integrity. Develop training...

  • CRM Lead

    1 week ago

    Singapore Crown DIgital Full time

    **The exciting work at Crown Digital includes and not limited to**: - Having utmost expertise in the CRM software, preferably Hubspot - The ability to help figure out how to better integrate the CRM with internal legacy platforms - The skill to resolve technical CRM issues, including responding to customization requests - Setting and implementing a CRM...

  • Senior CRM Executive

    4 weeks ago

    Singapore PEOPLE PROFILERS PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilitiesOversee and enhance the CRM system, ensuring it meets business needs and runs smoothly. Manage CRM-related projects from planning to execution, including customization, integration, testing, and deployment. Ensure accurate data transfer into the CRM system and maintain data integrity. Develop training materials,...

CRM Executive

3 weeks ago

Singapore Tiffany & Co. Full time

**Client Development strategy**
- Collaborate with Marketing Manager to plan and implement CRM strategies and tactical programs to drive client development and sales performance, meeting New client recruitment and Existing client upgrade goals
- Provide the necessary resources and support to inspire and build robust and consistent clienteling habits within stores
- Support team with clienteling programs and actions that maximise sales and profitability

**Client Database Management, Intelligence & Reporting**
- Drive business goal of maximizing sales through delivery of customer insights and actionable suggestions for targeted clienteling programs, initiative and events.
- Provides data analysis and recommendations for each program, ensuring that right audience is correctly segmented and targeted effectively to optimize ROI.
- Reporting of post activation performance and overall effectiveness; summarizing the key insights and offering recommendations.
- Ensure a high level of data hygiene within the CRM database and communications infrastructure
- Educating teams on the importance of capturing good quality client data and it’s uses in driving customer retention and loyalty
- Accountable for retail team’s quality and consistency of outreach and client data capture
- Ongoing management and continued segmentation of database to identify and target client segment and clienteling opportunities, to drive traffic and sales to stores. Driving conversion and increase visits, ATV and AUR.
- Present monthly CRM overview and reports, on the growth of the client database, developing initiatives to help improve and drive client outreach
- Provide data support for regular & ad-hoc reporting

**CRM Program & KPI**
- Support the management of clienteling programs
- GROW with CD100, Sales Force
- Responsible for supporting the retail team in reaching their CRM outreach KPI
- Provide regular communication to retail teams on the campaign information and updates.
- Development of CRM tools to ensure robust and effective program

**Performance Monitoring**
- Track, measure and maximize performance and effectiveness of CRM programs, to ensure maximum profitability.
- Regular and detailed deep diving by store, events, client segments and other relevant metrics
- Following performance results, suggest areas for improvement and proposed new clienteling tactics and actions

**Client Appointments, Gifting & Experiences**
- Create customised and tiered gifting & experiences that continuously surprise and delight clients with creativity and innovation, while ensuring an uncompromising high standards of luxury
- Collaborate with retail team for top client & initiative specific gifting and experiences, to drive client engagement and sales conversion.
- Create tailored opportunities to drive sales through consistent and highly productive in-store private appointments
- Align with regional and retail team on CRM gifting strategy and gift ordering
- Manage the CRM gift inventory and hospitality orders for stores and events

**Other Support**
- Monitoring market trends and providing regular competitor feedback
- Support any CRM initiatives driven locally or by Corporate

**Requirements**:

- Min Degree in Marketing or Business Administration
- Min 3 years of relevant experience in similar capacity or related field of work or lux retail
- Excellent project planning and execution skills
- Excellent time management and ability to multi-task
- Proactive and meticulous with an eye for details
- Data mining and analytical skills
- Resourceful, efficient and effective
- Able to work with multiple parties and independently
- Retail centric and client oriented
- Team player

LI-SK1