Business Development Executive

6 days ago

Tampines, Singapore J&T Express Singapore Pte Ltd. Full time

**Overview**:
J&T Express is a technology-driven eCommerce enabler for brands and sellers to embark and scale their eCommerce businesses. We converge technology and services to power the next generation of eCommerce businesses.

We are passionate, enthusiastic, and open-minded in providing the best solutions and play a key role in the growth and success of our client’s brands.

J&T is seeking a Business Development Executive to join our supportive sales team. This role will suit someone who is highly motivated and well-organized with excellent written and verbal communication skills and attention to detail. You will have a positive attitude and be a strong team player with a desire to learn and work hard and adapt to a changing environment while working accurately to meet deadlines.

**Responsibilities**:

- Manage and supervise multiple conversation platforms on daily enquiries
- Analyze, monitor, and report seller's performance using operational metrics
- Identify and report current and potential issues faced by sellers
- Understand pain points from sellers and propose solutions to solve them
- Solve operational issues faced by local and overseas sellers on a day-to-day basis
- Rectify abnormal transactions and coordinate between Operation, Customer Service and Clients
- Assist on account creation and service update
- Provide administrative support to local and overseas Clients
- Recommend any possible improvement and process enhancement within the area of responsibility

**Requirements**:

- GCE A Level, Diploma, and/or above
- Min. 1 year of working experience in a Sales role. Relevant experience in logistics and eCommerce is an added advantage
- Strong communication and interpersonal skills to build relationships with internal and external stakeholders
- Excellent knowledge in eCommerce/international logistics and/or parcels will be highly advantageous
- A self-motivated, result-oriented individual, passionate about sourcing new business
- Excellent listening, negotiation and presentation abilities with strong verbal and written communication skills
- Proactive, resourceful with the ability to work well independently or in groups
- Strong networker & relationship builder and highly goal-driven and work well in fast-paced environments

**Competencies**:

- Communication and interpersonal skills - The job requires being a skilled negotiator, listener, and agile speaker to address concerns across all levels of people
- Creativity - This job requires the ability to think about a task or a problem in a new or different way, or the ability to use the imagination to generate new ideas
- Flexibility - The job requires being flexible and adaptable, often quick thinking
- Strategic perspective - Having a strategic perspective is about looking at the whole business within the context of key factors like market opportunity, competitive advantage and resourcing
- Time Management - This job requires staff to analyse their workload, assign priorities, and maintain focus on productive endeavours

**Work Information**:

- Work Location: Tampines
- Working Day: 5 Days/Week

It's easy to be part of the J&T Express Singapore family.

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