Product Manager, High Harm Obstruction, Trust

Responsibilities
TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa.

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.

Some content viewed may violate our community guidelines which include but are not limited to bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.

As a Product Manager on our Trust & Safety team, you will focus on the High Harm issues, working to protect our community from harmful content and behaviors. You will bring 3-5 years of product management experience to the table, with a deep understanding of content safety and the tech landscape. Your role will be instrumental in shaping our product roadmap, managing cross-functional teams, and driving prioritization efforts.

**Responsibilities**:
What will I be doing?
- Leverage your experience and understanding of content safety to develop and implement effective products for identifying and mitigating high-harm content on our platform.
- Take ownership of end-to-end product management, from ideation to execution.
- Collaborate closely with engineers and other cross-functional teams to influence and shape the product roadmap, ensuring that safety remains a top priority.
- Retrieve and analyze insights from emerging risks and escalations to continuously shape requirements٫ features and end products
- Stay up-to-date with the ever-evolving tech landscape, especially concerning high-harm content and behavior, and use this knowledge to inform product decisions
- Utilize your proficiency in data analysis, including tools like SQL, to drive data-driven decision-making and continuously improve safety strategies.
- Assess gaps in business processes and cross-functional collaboration workflow, propose changes across algorithms, products, operations and data to enable higher efficiency and better performance.

**Qualifications**:
What should I bring with me?
- 3-5 years of proven experience in product management.
- Expertise in content safety and a strong understanding of the intersection between high-harm content/behavior and user experience.
- Demonstrated experience in end-to-end product management, worked in 0-1 and 1-10 product roles.
- Ability to influence product roadmaps and drive prioritization based on safety needs.
- Proficiency in data analysis tools such as SQL, with the ability to derive insights and make informed decisions.
- Proven working knowledge of Artificial Intelligence / Machine Learning.
- Experience in designing and conducting A/B and A/A tests.
- Being strategical, logical thinking, and communication skills.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.